Impact of hard and soft TQM on supply chain performance: empirical investigation of pharmaceutical industry

2017 ◽  
Vol 20 (4) ◽  
pp. 513 ◽  
Author(s):  
Sachin Modgil ◽  
Sanjay Sharma
Keyword(s):  
Supply Chain ◽  
Pharmaceutical Industry ◽  
Empirical Investigation ◽  
Supply Chain Performance

Segmental differences in pharmaceutical industry and its impact on supply chain performance

2019 ◽  
Vol 13 (4) ◽  
pp. 516-540 ◽  
Author(s):  
Saswati Tripathi ◽  
Krishnamachari Rangarajan ◽  
Bijoy Talukder
Keyword(s):  
Supply Chain ◽  
Pharmaceutical Industry ◽  
Business Processes ◽  
Primary Data ◽  
Supply Chain Performance ◽  
Pharmaceutical Supply Chain ◽  
Content Type ◽  
Pharmaceutical Firms ◽  
Capital Productivity ◽  
Financial Metrics

Purpose Pharmaceutical industry involves highly specialized business processes where strong research and development focus along with market differentiation and localization are the deciders of success. This has led to evolution of segments and complexities in supply chain. This paper aims to focus on segmental differences in supply chain performance of Indian Pharmaceutical firms. Design/methodology/approach This paper measures supply chain performance of select segmental players of the pharmaceutical industry using financial metrics and supply chain operations reference (SCOR) key performance indicators through a five-year timeline. The best performance results are compared across the segments to identify unique performance features, if any. The sample results are validated through hypothesis testing methodology. Findings This paper has evidenced that the innovators segment is performing better in cash-to-cash cycle time and supply chain working capital productivity, whereas generics segment is doing better in distribution cost efficiency and total cost to serve aspects. Research limitations/implications The paper is based on historical financial data of firms and measures the firm focused supply chain performance. The results may not be generalized in a global context but serve as a motivator for other researchers to take similar studies. The paper may further be analyzed with primary data of the firms to understand the segmental difference in customer focus supply chain performance measures. Practical implications This paper has brought out important segmental supply chain performance features of the Indian pharmaceutical firms and identified segment-specific problems by integrating SCOR KPIs and financial metrics. Originality/value This paper has integrated both SCOR KPIs and financial metrics to provide unique insights on segmental differences in the performance behavior of pharmaceutical supply chain.

scholarly journals AN EVALUATION OF VENDOR MANAGED INVENTORY PRACTICES FROM SMALL AND MEDIUM INDIAN ENTERPRISES

2013 ◽  
Vol 14 (Supplement_1) ◽  
pp. S76-S95 ◽  
Author(s):  
Lixin Shen ◽  
Kannan Govindan ◽  
Atul B. Borade ◽  
Ali Diabat ◽  
Devika Kannan
Keyword(s):  
Supply Chain ◽  
Customer Service ◽  
Empirical Investigation ◽  
Survey Methodology ◽  
Small And Medium Enterprises ◽  
Supply Chain Performance ◽  
Vendor Managed Inventory ◽  
Organizational Issues ◽  
Medium Enterprises ◽  
Share Information

Vendor managed inventory has proven to be an effective tool for improving the supply chain performance by decreasing inventory-related costs and increasing customer service. It is quite evident from the literature that vendor managed inventory (VMI) has been successfully implemented in small and medium enterprises (SMEs). However, studies related to the implementation of VMI in Indian SMEs are very limited. Therefore, this study presents an empirical investigation of VMI practices in Indian SMEs using survey methodology. The paper evaluates the benefits, barriers, and effects of adopting VMI in Indian SMEs, and also investigates the IT tools and software used for VMI adoption. Furthermore, this study explores the dissimilarities among various sectors of SMEs adopting VMI. Based on the proposed methodology, it is found that organizational issues and unwillingness to share information are the major barriers. In terms of benefits, the major influencing variables are improved efficiency and improved channel relations.

Do Supply Chain Performance Influence Firm Profitability? A Predictive Approach in the Context of the Indian Pharmaceutical Industry

2021 ◽  
pp. 227797522110034
Author(s):  
Saswati Tripathi ◽  
Bijoy Talukder ◽  
Krishnamachari Rangarajan
Keyword(s):  
Supply Chain ◽  
Pharmaceutical Industry ◽  
Significant Influence ◽  
Material Flow ◽  
Multinational Enterprises ◽  
Random Effect Model ◽  
Supply Chain Performance ◽  
Investment Efficiency ◽  
Pharmaceutical Firms ◽  
Cost Efficient

The competitive nature of the pharmaceutical industry necessitates that its multifaceted supply-chain be cost-efficient and profitable. This paper aims to ascertain the critical supply-chain financial indicators influencing pharmaceutical-supply-chain (PSC) performance, revealing its unique features and assessing these indicators’ effect on profitability. This paper measures the PSC performance of 55 public-limited Indian pharmaceutical firms, including multinational enterprises, integrating supply-chain financial variables and SCOR KPIs through a ten-year timeline. The critical supply-chain-performance indicators (SCPIs) are identified from the measured set through factor analysis. A panel data random effect model is developed, linking these critical SCPIs and profitability to understand their significant influence on profitability. This paper has evidenced the existence of three critical SCPIs, revealing working capital efficiency, material flow efficiency and investment efficiency. It has also proved the significant influence of these SCPIs on firms’ profitability and has brought out the importance of material flow efficiency in terms of inventory and distribution efficiency as a leading contributing factor for profitability. This paper contributes to finding key PSC performance features and their vital role in pharmaceutical firms’ profitability. Supply-chain managers can enhance PSC’s specific performance areas to be cost-efficient and can increase the firm’s profitability.

scholarly journals MEASURING SUPPLY CHAIN EFFICIENCY: A DEA APPROACH

2012 ◽  
Vol 5 (1) ◽  
pp. 45 ◽  
Author(s):  
Rohita Kumar Mishra
Keyword(s):  
Supply Chain ◽  
Pharmaceutical Industry ◽  
Technical Efficiency ◽  
Efficiency Score ◽  
Pharmaceutical Companies ◽  
Supply Chain Performance ◽  
Supply Chain Efficiency ◽  
Crs Model ◽  
Dea Approach ◽  
Technical Efficiency Score

Supply chain performance depends on the efficiency of supply chain. The efficiency depends on the utilized inputs and the outcome. In this paper an attempt has been taken to measure the efficiency of supply chain. We have taken the case of pharmaceutical industry of India. Efficiency of supply chain has been measured by taking inputs and outputs. The average technical efficiency score obtained through CRS model is 0.868, indicating scope for lots of improvement for the Pharmaceutical companies<br />

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