Computer Telephony Integration
Latest Publications

TOTAL DOCUMENTS

13

(FIVE YEARS 0)

H-INDEX

0

(FIVE YEARS 0)

Published By Auerbach Publications

9780429134104

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Telemanagement and Outsourcing

Computer Telephony Integration ◽

10.1201/9781420000405-13 ◽

2002 ◽

pp. 179-190

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Request for Proposal versus Request for Quotation

Computer Telephony Integration ◽

10.1201/9781420000405-15 ◽

2002 ◽

pp. 229-240

Keyword(s):

Request For Proposal

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WIreless Technologies

Computer Telephony Integration ◽

10.1201/9781420000405-11 ◽

2002 ◽

pp. 139-148

Keyword(s):

Wireless Technologies

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History of Telecommunications

Computer Telephony Integration ◽

10.1201/9781420000405-6 ◽

2002 ◽

pp. 21-46

Keyword(s):

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Introduction

Computer Telephony Integration ◽

10.1201/9781420000405-7 ◽

2002 ◽

pp. 47-68

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Why IVR?

Computer Telephony Integration ◽

10.1201/9781420000405-9 ◽

2002 ◽

pp. 99-128

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Introduction

Computer Telephony Integration ◽

10.1201/9781420000405-14 ◽

2002 ◽

pp. 191-228

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Introduction

Computer Telephony Integration ◽

10.1201/9781420000405-16 ◽

2002 ◽

pp. 241-260

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Trends and Directions

Computer Telephony Integration ◽

10.1201/9781420000405-18 ◽

2002 ◽

pp. 275-278

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Contact Center Technology and Management

Computer Telephony Integration ◽

10.1201/9781420000405-12 ◽

2002 ◽

pp. 149-178

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