Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations
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Published By John Wiley & Sons, Inc.

9781119223887, 9781119277576

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Warranty Costs

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.ch4 ◽

2016 ◽

pp. 63-79

Keyword(s):

Warranty Costs

Front Matter

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.fmatter ◽

2016 ◽

pp. i-xxvi

Fraud Management with Other Parties

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.ch10 ◽

2016 ◽

pp. 293-305

Implementing a Warranty Control Framework

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.ch12 ◽

2016 ◽

pp. 319-330

Keyword(s):

Control Framework

Acronyms

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.acron ◽

2016 ◽

pp. 355-356

Index

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.index ◽

2016 ◽

pp. 363-373

Epilogue

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.ch13 ◽

2016 ◽

pp. 331-336

Products and Product Warranty

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.ch2 ◽

2016 ◽

pp. 15-38

Keyword(s):

Product Warranty

Customer Fraud Management

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.ch8 ◽

2016 ◽

pp. 189-213

Glossary

Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations ◽

10.1002/9781119277576.gloss ◽

2016 ◽

pp. 351-354