Letting go or getting back: How organization culture shapes frontline employee response to customer incivility

2020 ◽  
Vol 111 ◽  
pp. 1-11
Author(s):  
M.S. Balaji ◽  
Yangyang Jiang ◽  
Gurbir Singh ◽  
Subhash Jha
ASHA Leader ◽  
2015 ◽  
Vol 20 (2) ◽  
pp. 48-53 ◽  
Author(s):  
Maggie Vescovich
Keyword(s):  

1989 ◽  
Vol 34 (3) ◽  
pp. 297-297
Author(s):  
No authorship indicated

2000 ◽  
Author(s):  
G. A. Bonanno ◽  
S. Kaltman
Keyword(s):  

2007 ◽  
Author(s):  
Frank C. Richardson ◽  
Kathryn M. Frost
Keyword(s):  

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