Optimal outpatient appointment scheduling with emergency arrivals and general service times

2012 ◽  
Vol 2 (1) ◽  
pp. 14-30 ◽  
Author(s):  
Paulien M. Koeleman ◽  
Ger M. Koole
Keyword(s):  
Appointment Scheduling ◽  
Outpatient Appointment ◽  
General Service Times ◽  
Service Times ◽  
General Service ◽  
Outpatient Appointment Scheduling

scholarly journals Cyclic queueing networks with subexponential service times

2004 ◽  
Vol 41 (03) ◽  
pp. 791-801
Author(s):  
H. Ayhan ◽  
Z. Palmowski ◽  
S. Schlegel
Keyword(s):  
Queueing Networks ◽  
Time Distribution ◽  
Waiting Times ◽  
Queueing Network ◽  
Service Time Distribution ◽  
Tail Behavior ◽  
Cycle Times ◽  
General Service Times ◽  
Service Times ◽  
General Service

For a K-stage cyclic queueing network with N customers and general service times, we provide bounds on the nth departure time from each stage. Furthermore, we analyze the asymptotic tail behavior of cycle times and waiting times given that at least one service-time distribution is subexponential.

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