The system integration of anti‐money laundering data reporting and customer relationship management in commercial banks

Journal of Money Laundering Control ◽

10.1108/jmlc-04-2013-0010 ◽

2013 ◽

Vol 16 (3) ◽

pp. 231-237 ◽

Author(s):

Jun Tang ◽

Lishan Ai

Keyword(s):

Money Laundering ◽

Customer Relationship Management ◽

System Integration ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship ◽

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Effect of Technology Based Customer Relationship Management on Satisfaction of Commercial Banks’ Account Holders in Nairobi City County, Kenya

10.7176/ejbm/11-9-09 ◽

2019 ◽

Keyword(s):

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship

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Effectiveness of Customer Relationship Management on Customer Satisfaction in the Commercial Banks of Taiwan

Contemporary Management Research ◽

10.7903/cmr.6328 ◽

2011 ◽

Vol 7 (2) ◽

Author(s):

Kok Wei Khong ◽

Hui I Yao

Keyword(s):

Customer Satisfaction ◽

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship

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Notice of Retraction: The Research of Personal Customer Relationship Management for Commercial Banks Based on Multidimensional Model of Customer Loyalty

2010 International Conference on E-Business and E-Government ◽

10.1109/icee.2010.798 ◽

2010 ◽

Author(s):

Li Yong

Keyword(s):

Customer Relationship Management ◽

Customer Loyalty ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship ◽

Multidimensional Model

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Customer Relationship Management: Is It Still Relevant to Commercial Banks in Taiwan?

International Journal of Business and Management ◽

10.5539/ijbm.v7n1p151 ◽

2011 ◽

Vol 7 (1) ◽

Author(s):

Yao, Hui-I ◽

Khong, Kok Wei

Keyword(s):

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship

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The Application of Data Mining Technology in Customer Relationship Management of Commercial Banks

2018 14th International Conference on Natural Computation, Fuzzy Systems and Knowledge Discovery (ICNC-FSKD) ◽

10.1109/fskd.2018.8687183 ◽

2018 ◽

Author(s):

Qingsong Yu ◽

Hong Jiang ◽

Xiao Ma

Keyword(s):

Data Mining ◽

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship ◽

Mining Technology

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The effect of customer relationship management on bank performance: In context of commercial banks in Amhara Region, Ethiopia

Cogent Business & Management ◽

10.1080/23311975.2018.1499183 ◽

2018 ◽

Vol 5 (1) ◽

pp. 1499183 ◽

Author(s):

Alemu Muleta Kebede ◽

Zewdu Lake Tegegne ◽

Len Tiu Wright

Keyword(s):

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship ◽

Bank Performance ◽

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Effect of Electronic Customer Relationship Management on Electronic Service Quality Provided by the Commercial Banks in Kuwait

International Journal of Academic Research in Accounting Finance and Management Sciences ◽

10.6007/ijarafms/v8-i2/4239 ◽

2018 ◽

Vol 8 (2) ◽

Author(s):

Faraj Mazyed FARAJ ALDAIHANI ◽

Nor Azman BIN ALI

Keyword(s):

Service Quality ◽

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship ◽

Electronic Service

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Study on customer relationship management of commercial banks in the background of big data

Proceedings of the First International Conference Economic and Business Management 2016 ◽

10.2991/febm-16.2016.31 ◽

2016 ◽

Author(s):

Jinhua Wang

Keyword(s):

Big Data ◽

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship

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Moderating Role of Demographics on the Relationship between Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders in Kenya

International Journal of Academic Research in Business and Social Sciences ◽

10.6007/ijarbss/v8-i5/4170 ◽

2018 ◽

Vol 8 (5) ◽

Author(s):

Rael Nkatha Mwirigi ◽

Samuel Maina ◽

Linda Kimencu

Keyword(s):

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Customer Relationship ◽

The Relationship ◽

Moderating Role

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Mediating Effect of Service Quality on the Relationship Between Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders In Nairobi City County, Kenya

10.7176/ejbm/11-9-07 ◽

2019 ◽

Keyword(s):

Service Quality ◽

Customer Relationship Management ◽

Commercial Banks ◽

Relationship Management ◽

Mediating Effect ◽

Customer Relationship ◽

The Relationship

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