scholarly journals Resetting the Evaluation Indicators for School Garden Education Service

2021 ◽  
Vol 24 (3) ◽  
pp. 245-256
Author(s):  
In-Kyoung Hong ◽  
Hyung-Kwon Yun ◽  
Young-Bin Jung ◽  
Sang-Mi Lee ◽  
Choon-soo Lee
2021 ◽  
Vol 24 (2) ◽  
pp. 169-178
Author(s):  
In-Kyoung Hong ◽  
Hyung-Kwon Yun ◽  
Young-Bin Jung ◽  
Sang-Mi Lee ◽  
Choon-soo Lee

2013 ◽  
pp. 77-90
Author(s):  
Yen Nguyen Thi Hoang

This paper focuses on the understanding of service quality in the context of Vietnamese universities. It proposes an approach for measuring the quality of the higher education service provided by universities in Vietnam. Firstly, an exploratory study was conducted. Then, the set of items which were generated became the subject of a questionnaire that was then administered to 675 students of a Vietnamese university to determine the dimensions of higher education service quality in this context. The obtained results permit us to appropriate a measurement scale which is slightly different from the SERVQUAL scale widely known as the standard for measuring service quality. The results also show that tangible elements, responsiveness and assurance seem to be three specific dimensions of the higher education service of Vietnamese universities.


2017 ◽  
Vol 14 (2) ◽  
pp. 135-150
Author(s):  
Andile Mji

This study reports on a programme encapsulating the ideals of positive youth development. Here, a specific narrative of an observed problem, how youths were encouraged to participate in activities and the resultant effect of interactions, is described. Participants were 118 learners, 67 (56.8%) of whom were females. The learners were in Grades 10, 11 and 12 with ages ranging between 16 years and 18 years. The programme learners participated in starting and tending gardens at school. Here, the aim was to determine how exposing learners to an empowering environment resulted in building their competencies. Specifically, this article determined what lessons learners learnt from the development programme and whether attributes of positive youth development could be extracted from learners’ utterances. Qualitative data using open-ended interviews and following a narrative perspective were collected. Findings revealed that learners changed, learned to share and understood what it meant to work with others. Also, their utterings were consistent with competencies illustrating positive youth development. The findings illustrated the importance and value of positive programmes among the youth.


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