On poisson machine interference model ?/?/2/k/N with balking, reneging and heterogeneous repairmen

Author(s):  
A. I. SHAWKY
OPSEARCH ◽  
2003 ◽  
Vol 40 (1) ◽  
pp. 24-41 ◽  
Author(s):  
M. Jain ◽  
G. C. Sharma ◽  
Mahavir Singh

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