CUSTOMER ENGAGEMENT: A SYSTEMATIC REVIEW AND FUTURE RESEARCH AGENDA

2022 ◽  
Vol 16 (1) ◽  
pp. 1
Author(s):  
Hamendra Dangi ◽  
PANKAJ DESHWAL ◽  
GURVEEN KAUR
Keyword(s):  
Systematic Review ◽  
Research Agenda ◽  
Customer Engagement ◽  
Future Research ◽  
Future Research Agenda

scholarly journals Multiple Jobholding: An Integrative Systematic Review and Future Research Agenda

2019 ◽  
Vol 46 (1) ◽  
pp. 165-191
Author(s):  
Emily D. Campion ◽  
Brianna B. Caza ◽  
Sherry E. Moss
Keyword(s):  
Systematic Review ◽  
Boundary Conditions ◽  
Research Agenda ◽  
Practical Knowledge ◽  
Additional Research ◽  
Future Research ◽  
Work Roles ◽  
Future Research Agenda ◽  
Demographic Predictors

Despite sizable but varying estimates of multiple jobholding (MJH) and decades of research across disciplines (e.g., management, economics, sociology, health and medicine), our understanding of MJH is rather limited. The purpose of this review is to provide a coherent synthesis of the literature on MJH, or working more than one job. Beginning with a discussion of the motivations and demographic predictors that forecast MJH, we note a distinct divide between the research that predicts MJH and the research that examines outcomes, with few studies exploring how motivations might relate to MJH experiences and outcomes. Another significant observation in this review is the inconsistency of findings across and within disciplines regarding whether MJH is depleting or enriching. Using this framework to organize our review, we attempt to reconcile the generally mixed results by presenting research on mechanisms and boundary conditions of MJH to explain how and when multiple jobholders (MJHers) are depleted or enriched. By integrating findings from the literature, we are able to articulate more clearly the paths of depletion and enrichment and discuss how push versus pull-based motivations to hold multiple jobs likely predict these pathways. Finally, we provide a strategic agenda highlighting areas where additional research is urgently needed to equip scholars with practical knowledge on how to help MJHers manage their multiple work roles and how to help organizations manage MJHers.

Remote ICU Monitoring: Using A Systematic Review To Inform A Future Research Agenda In The VA

2010 ◽  
Author(s):  
Lance Brendan Young ◽  
Comilla Sasson ◽  
Renuka Jain ◽  
Brahmajee K. Nallamothu ◽  
Gregory A. Schmidt ◽  
...  
Keyword(s):  
Systematic Review ◽  
Research Agenda ◽  
Future Research ◽  
Future Research Agenda
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