Service process design and/or redesign by fusing the powers of Design for Six Sigma and Lean
2007 ◽
Vol 3
(2)
◽
pp. 171
◽
2012 ◽
Vol 22
(1)
◽
pp. 1041-1054
2006 ◽
Vol 3
(3/4)
◽
pp. 369
◽
2003 ◽
Vol 23
(8)
◽
pp. 901-917
◽
2012 ◽
Vol 3
(7)
◽
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