scholarly journals Book review - The Harms of Work: An ultra-realist account of the service economy

2021 ◽  
Vol 15 (2) ◽  
pp. 107-109
Author(s):  
Ben Ledger-Jessop
Keyword(s):  
1988 ◽  
Vol 52 (1) ◽  
pp. 146-147
Author(s):  
Bernard J. Jaworski ◽  
Robert F. Lusch ◽  
William R. George
Keyword(s):  

2017 ◽  
Vol 56 (2) ◽  
pp. 147
Author(s):  
Carol Krismann

The purpose of this two-volume reference work is to provide a “comprehensive encyclopedia on the subject of quality and services” through contributions from more than two hundred of the world’s leading experts within the research areas of quality and service sciences” (xxix). The publisher’s goal is to explore major questions within the area of quality and service sciences. The volumes contain 240 entries written by international contributors described as leading academic experts on their specific topics.


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