Postal services - Quality of service - Complaints handling principles

Mapping Intimacies ◽

10.3403/30377467 ◽

2019 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Postal Services

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Postal services. Quality of service. Measurement of complaints and redress procedures

10.3403/02781416 ◽

2003 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Postal Services

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Postal services. Quality of service. Measurement of loss of registered mail and other types of postal service using a track and trace system

10.3403/02891172u ◽

2015 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Postal Service ◽

Postal Services

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Postal services. Quality of service. Distance to access points

10.3403/30171020u ◽

2015 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Access Points ◽

Postal Services

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Postal services. Quality of service. Distance to access points

10.3403/30171020 ◽

2009 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Access Points ◽

Postal Services

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Postal services. Quality of service. Measurement of complaints and redress procedures

10.3403/02781416u ◽

2015 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Postal Services

Download Full-text

Postal services. Quality of service. Measurement of the transit time of end-to-end services for bulk mail

10.3403/02962685 ◽

2004 ◽

Keyword(s):

Quality Of Service ◽

Transit Time ◽

Services Quality ◽

Postal Services ◽

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Postal services. Quality of service. Measurement of loss and substantial delay of priority and first class single piece mail using a survey of test letters

10.3403/03158760u ◽

2015 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Single Piece ◽

Postal Services

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Postal services. Quality of service. Measurement of loss and substantial delay of priority and first class single piece mail using a survey of test letters

10.3403/03158760 ◽

2004 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Single Piece ◽

Postal Services

Download Full-text

Postal services. Quality of service. Guide for the implementation of EN 14534, Measurement of the transit time of end-to-end services for bulk mail

10.3403/30141759 ◽

2006 ◽

Keyword(s):

Quality Of Service ◽

Transit Time ◽

Services Quality ◽

Postal Services ◽

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Postal services. Quality of service. Information available on postal services

10.3403/30149869u ◽

2015 ◽

Keyword(s):

Quality Of Service ◽

Services Quality ◽

Service Information ◽

Postal Services

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