Perspektiven des Dienstleistungsmanagements
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Published By Springer Fachmedien Wiesbaden

9783658286712, 9783658286729
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Einzelhandelsgutachten sind eine schwierige Dienstleistung

2020 ◽  
pp. 105-125
Author(s):  
Lothar Müller-Hagedorn
Keyword(s):  
Sind Eine

Donor Upgrading Strategies: Deepening Nonprofit Organizations Relationships with Donors

2020 ◽  
pp. 593-613
Author(s):  
Christian Scherhag ◽  
Silke Boenigk ◽  
Meikel Soliman
Keyword(s):  
Nonprofit Organizations ◽  
Upgrading Strategies

Die Dienstleistungsbranche im Wandel: Netzwerkorientierung und Digitalisierung in ausgewählten Dienstleistungsbranchen

2020 ◽  
pp. 17-31
Author(s):  
Tim Ströbel ◽  
Christian Durchholz ◽  
Christopher Maier

Internationalization of Professional Football Clubs: The Case of German Bundesliga and China

2020 ◽  
pp. 301-310
Author(s):  
Chris Horbel ◽  
Bastian Popp ◽  
Michael Peter
Keyword(s):  
Professional Football ◽  
Football Clubs

Das Management negativer Kundenemotionen im Rahmen der Dienstleistungserstellung

2020 ◽  
pp. 175-194
Author(s):  
Marion Büttgen ◽  
Stephanie Haager ◽  
Daniel Preuninger

Engagement Platforms in Social Entrepreneurial Ecosystems

2020 ◽  
pp. 153-172
Author(s):  
Julia A. Fehrer ◽  
Jonathan J. Baker ◽  
Roderick J. Brodie
Keyword(s):  
Entrepreneurial Ecosystems

Calling for a Multisensory Perspective on Customer Service Co-creation

2020 ◽  
pp. 77-104
Author(s):  
Sabine Fliess ◽  
Stefan Dyck ◽  
Maarten Volkers
Keyword(s):  
Customer Service

Blut: Auch ein Thema der Bayreuther Sportökonomie?

2020 ◽  
pp. 65-74
Author(s):  
Walter Schmidt
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