A Manifesto for Ombudsman Reform
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TOTAL DOCUMENTS

9

(FIVE YEARS 9)

H-INDEX

1

(FIVE YEARS 1)

Published By Springer International Publishing

9783030406110, 9783030406127

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

The Challenges of Independence, Accountability and Governance in the Ombudsman Sector

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_9 ◽

2020 ◽

pp. 143-158

Author(s):

Brian Thompson

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Strengthening Procedural Fairness and Transparency Through Ombudsman Legislation

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_8 ◽

2020 ◽

pp. 127-142 ◽

Author(s):

Richard Kirkham

Keyword(s):

Procedural Fairness

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The Ombud and ‘Complaint Standards Authority’ Powers

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_6 ◽

2020 ◽

pp. 95-107

Author(s):

Chris Gill

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The Ombud and Own-Initiative Investigation Powers

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_5 ◽

2020 ◽

pp. 77-94 ◽

Author(s):

Chris Gill

Keyword(s):

Investigation Powers

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The Ombud’s Jurisdiction: Integration, Specialism, and Territorial Scope

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_4 ◽

2020 ◽

pp. 59-75

Author(s):

Carolyn Hirst ◽

Chris Gill

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The Public Services Ombud and the Claims of Democracy

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_3 ◽

2020 ◽

pp. 41-57

Author(s):

Nick O’Brien

Keyword(s):

Public Services ◽

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Five Principles for a New Public Services Ombudsman

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_2 ◽

2020 ◽

pp. 13-39

Author(s):

Richard Kirkham ◽

Chris Gill

Keyword(s):

Public Services ◽

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Introduction

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_1 ◽

2020 ◽

pp. 1-11

Author(s):

Chris Gill ◽

Richard Kirkham

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Managing Complaints: Focusing on Users and Non-users of the System

A Manifesto for Ombudsman Reform ◽

10.1007/978-3-030-40612-7_7 ◽

2020 ◽

pp. 109-125

Author(s):

Naomi Creutzfeldt

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