ITIL® Foundation Essentials – ITIL 4 Edition
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TOTAL DOCUMENTS

16

(FIVE YEARS 16)

H-INDEX

0

(FIVE YEARS 0)

Published By IT Governance Publishing

9781787781184, 9781787781177

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

GUIDING PRINCIPLES

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.9 ◽

2019 ◽

pp. 25-34

Keyword(s):

Guiding Principles

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ALL ABOUT SERVICES

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.7 ◽

2019 ◽

pp. 15-19

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THE SERVICE VALUE CHAIN

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.12 ◽

2019 ◽

pp. 49-53

Keyword(s):

Value Chain ◽

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SERVICE MANAGEMENT ROLES

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.6 ◽

2019 ◽

pp. 12-14

Keyword(s):

Service Management ◽

Management Roles

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Table of Contents

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.3 ◽

2019 ◽

pp. 6-7

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ABOUT THE AUTHOR

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.2 ◽

2019 ◽

pp. 5-5

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FURTHER READING

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.16 ◽

2019 ◽

pp. 75-77

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PRACTICES IN DEPTH

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.14 ◽

2019 ◽

pp. 59-73

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THE SERVICE VALUE SYSTEM

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.11 ◽

2019 ◽

pp. 46-48

Keyword(s):

Value System ◽

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KEY CONCEPTS OF SERVICE MANAGEMENT

ITIL® Foundation Essentials – ITIL 4 Edition ◽

10.2307/j.ctvckq658.5 ◽

2019 ◽

pp. 9-11

Keyword(s):

Service Management ◽

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