Defining excellence in health service management: Evidence from an international study

1993 ◽  
Vol 8 (1) ◽  
pp. 5-23 ◽  
Author(s):  
Jeffrey Braithwaite
Keyword(s):  
Health Service ◽  
Service Management ◽  
International Study ◽  
Health Service Management

Management or leadership?

2002 ◽  
Vol 7 (4) ◽  
pp. 248-251 ◽  
Author(s):  
Keith Grint
Keyword(s):  
Health Service ◽  
Health Services ◽  
Service Management ◽  
Collective Responsibility ◽  
Second World War ◽  
World War ◽  
Health Service Management ◽  
Buying In ◽  
Second World ◽  
Management And Leadership

This article considers the roots of the division between management and leadership, and suggests that the division encourages individuals and organizations to displace responsibility for problems in health services onto others. Given the significant limits to the power of leaders, the difficulty of establishing a science of leadership, and the increasing complexity facing health service management, the problems might appear insurmountable. However, drawing on lessons from the different approaches of the combatants in the infinitely greater complexity of the Second World War, it is suggested that trying to 'manage' the chaos by controlling it, or relying on 'leaders' to solve our problems, or buying in yet more consultants, are deeply problematic strategies; only mass leadership and collective responsibility are likely to solve the problems.

Die Lean Production Philosophie im Health Service Management

2014 ◽  
pp. 361-381
Author(s):  
Alexander Knickmeier ◽  
Stephan Nottmeier ◽  
Sebastian Albers ◽  
Tobias Rabsahl
Keyword(s):  
Health Service ◽  
Service Management ◽  
Lean Production ◽  
Health Service Management
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