A Solution for Establishing the Information Technology Service Management Processes Implementation Sequence

Communications in Computer and Information Science - Software Process Improvement ◽

10.1007/978-3-540-85936-9_10 ◽

2008 ◽

pp. 106-116 ◽

Cited By ~ 1

Author(s):

Magdalena Arcilla ◽

Jose Calvo-Manzano ◽

Gonzalo Cuevas ◽

Gerzon Gómez ◽

Elena Ruiz ◽

...

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Management Processes ◽

Information Technology Service

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Information Technology Service Management Processes for Very Small Organization: A Proposed Model

Advances in Intelligent Systems and Computing - Trends and Applications in Software Engineering ◽

10.1007/978-3-030-01171-0_5 ◽

2018 ◽

pp. 55-68 ◽

Cited By ~ 3

Author(s):

Freddy Aquino ◽

Diego Pacheco ◽

Paula Angeleri ◽

Rosanna Janampa ◽

Karin Melendez ◽

...

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Management Processes ◽

Proposed Model ◽

Information Technology Service ◽

Small Organization

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Information Technology Service Management Processes for Small and Medium Enterprises A Proposal for an Implementation Sequence

International Journal of Engineering Research and ◽

10.17577/ijertv6is060338 ◽

2017 ◽

Vol V6 (06) ◽

Author(s):

Renato F. Machado ◽

Jose M. A. P. Cestari ◽

Eduardo De F. R. Loures ◽

Eduardo A. P. Santos ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Small And Medium Enterprises ◽

Technology Service ◽

Management Processes ◽

Information Technology Service ◽

Medium Enterprises

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Information technology service management processes maturity in the Brazilian Federal direct administration

Journal of Information Systems and Technology Management ◽

10.4301/s1807-17752015000300009 ◽

2016 ◽

Vol 12 (3) ◽

Cited By ~ 1

Author(s):

Maria Albeti Vieira Vitoriano ◽

João Souza Neto

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Management Processes ◽

Information Technology Service ◽

Direct Administration

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Information technology. Service management

10.3403/30126230 ◽

2005 ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Information Technology Service

Download Full-text

Information technology. Service management

10.3403/30159601 ◽

2009 ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Information Technology Service

Download Full-text

Information technology. Service management

10.3403/30184535 ◽

2011 ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Information Technology Service

Download Full-text

Information technology. Service management

10.3403/30191776u ◽

2015 ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Information Technology Service

Download Full-text

Information technology. Service management

10.3403/30260083 ◽

2013 ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Information Technology Service

Download Full-text

Information technology. Service management

10.3403/30298692u ◽

2015 ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Information Technology Service

Download Full-text

Information technology. Service management

10.3403/30298692 ◽

2015 ◽

Keyword(s):

Information Technology ◽

Service Management ◽

Technology Service ◽

Information Technology Service

Download Full-text