Enriching Process Models for Business Process Compliance Checking in ERP Environments

2013 ◽  
pp. 120-135 ◽  
Author(s):  
Martin Schultz
Keyword(s):  
Business Process ◽  
Process Models ◽  
Business Process Compliance ◽  
Compliance Checking ◽  
Process Compliance

scholarly journals Efficient Semantics-Based Compliance Checking Using LTL Formulae and Unfolding

2013 ◽  
Vol 2013 ◽  
pp. 1-24
Author(s):  
Liang Song ◽  
Jianmin Wang ◽  
Lijie Wen ◽  
Hui Kong
Keyword(s):  
State Space ◽  
Business Process ◽  
Process Model ◽  
Query Language ◽  
Process Models ◽  
State Space Explosion ◽  
Business Process Compliance ◽  
Compliance Checking ◽  
Process Compliance ◽  
Retrieval Language

Business process models are required to be in line with frequently changing regulations, policies, and environments. In the field of intelligent modeling, organisations concern automated business process compliance checking as the manual verification is a time-consuming and inefficient work. There exist two key issues for business process compliance checking. One is the definition of a business process retrieval language that can be employed to capture the compliance rules, the other concerns efficient evaluation of these rules. Traditional syntax-based retrieval approaches cannot deal with various important requirements of compliance checking in practice. Although a retrieval language that is based on semantics can overcome the drawback of syntax-based ones, it suffers from the well-known state space explosion. In this paper, we define a semantics-based process model query language through simplifying a property specification pattern system without affecting its expressiveness. We use this language to capture semantics-based compliance rules and constraints. We also propose a feasible approach in such a way that the compliance checking will not suffer from the state space explosion as much as possible. A tool is implemented to evaluate the efficiency. An experiment conducted on three model collections illustrates that our technology is very efficient.

scholarly journals A Mashup-based Framework for Business Process Compliance Checking

2020 ◽  
pp. 1-1
Author(s):  
Cristina Cabanillas ◽  
Manuel Resinas ◽  
Antonio Ruiz-Cortes
Keyword(s):  
Business Process ◽  
Business Process Compliance ◽  
Compliance Checking ◽  
Process Compliance

Business process compliance checking – applying and evaluating a generic pattern matching approach for conceptual models in the financial sector

2014 ◽  
Vol 18 (2) ◽  
pp. 359-405 ◽  
Author(s):  
Jörg Becker ◽  
Patrick Delfmann ◽  
Hanns-Alexander Dietrich ◽  
Matthias Steinhorst ◽  
Mathias Eggert
Keyword(s):  
Pattern Matching ◽  
Business Process ◽  
Conceptual Models ◽  
Financial Sector ◽  
Business Process Compliance ◽  
Compliance Checking ◽  
Process Compliance

scholarly journals The Journey to Business Process Compliance

2011 ◽  
pp. 426-454 ◽  
Author(s):  
Guido Governatori ◽  
Shazia Sadiq
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Specific Problem ◽  
Business Partners ◽  
Business Process Compliance ◽  
Industry Standards ◽  
Compliance Checking ◽  
Process Compliance ◽  
Contractual Obligations ◽  
Typical Scenario

It is a typical scenario that many organisations have their business processes specified independently of their business obligations (which includes contractual obligations to business partners, as well as obligations a business has to fulfil against regulations and industry standards). This is because of the lack of guidelines and tools that facilitate derivation of processes from contracts but also because of the traditional mindset of treating contracts separately from business processes. This chapter will provide a solution to one specific problem that arises from this situation, namely the lack of mechanisms to check whether business processes are compliant with business contracts. The chapter begins by defining the space for business process compliance and the eco-system for ensuring that process are compliant. The key point is that compliance is a relationship between two sets of specifications: the specifications for executing a business process and the specifications regulating a business. The central part of the chapter focuses on a logic based formalism for describing both the semantics of normative specifications and the semantics of compliance checking procedures.

scholarly journals Multi-party business process compliance monitoring through IoT-enabled artifacts

2018 ◽  
Vol 73 ◽  
pp. 61-78 ◽  
Author(s):  
Giovanni Meroni ◽  
Luciano Baresi ◽  
Marco Montali ◽  
Pierluigi Plebani
Keyword(s):  
Business Process ◽  
Compliance Monitoring ◽  
Business Process Compliance ◽  
Process Compliance

The influence of directive explanations on users’ business process compliance performance

2016 ◽  
Vol 22 (3) ◽  
pp. 458-483
Author(s):  
Frank Hadasch ◽  
Alexander Maedche ◽  
Shirley Gregor
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Design Guidelines ◽  
Knowledge Based Systems ◽  
Work Activity ◽  
Student Sample ◽  
Content Type ◽  
Knowledge Based ◽  
Business Process Compliance ◽  
Process Compliance

Purpose – In organizations, individual user’s compliance with business processes is important from a regulatory and efficiency point of view. The restriction of users’ choices by implementing a restrictive information system is a typical approach in many organizations. However, restrictions and mandated compliance may affect employees’ performance negatively. Especially when users need a certain degree of flexibility in completing their work activity. The purpose of this paper is to introduce the concept of directive explanations (DEs). DEs provide context-dependent feedback to users, but do not force users to comply. Design/methodology/approach – The experimental study used in this paper aims at investigating how DEs influence users’ process compliance. The authors used a laboratory experiment to test the proposed hypotheses. Every participant underwent four trials for which business process compliance was measured. Two trial blocks were used to cluster the four trials. Diagrammatic DEs were provided in one of the trial blocks, while textual DEs were provided in the other. Trial blocks were counterbalanced. Findings – The results of the experiment show that DEs influence a user’s compliance, but the effect varies for different types of DEs. The authors believe this study is significant as it empirically examines design characteristics of explanations from knowledge-based systems in the context of business processes. Research limitations/implications – This study is certainly not without limitations. The sample used for this study was drawn from undergraduate information systems management students. The sample is thus not representative of the general population of organizations’ IT users. However, a student sample adequately represents novice IT users, who are not very familiar with a business process. They are particularly suitable to study how users react to first-time contact with a DE. Practical implications – The findings of this study are important to designers and implementers of systems that guide users to follow business processes. As the authors have illustrated with a real-world scenario, an ERP system’s explanation can lack details on how a user can resolve a blocked activity. In situations in which users bypass restricted systems, DEs can guide them to comply with a business process. Particularly diagrammatic explanations, which depict actors, activities, and constraints for a business process, have been found to increase the probability that users’ behavior is business process compliant. Less time may be needed to resolve a situation, which can result in very efficient user-system cooperation. Originality/value – This study makes several important contributions to research on explanations, which are provided by knowledge-based systems. First, the authors conceptualized, designed, and investigated a novel type of explanations, namely, DEs. The results of this study show how dramatic the difference in process compliance performance is when exposed to certain types of DEs (in one group from 57 percent on the initial trial to 82 percent on the fourth trial). This insight is important to derive design guidelines for DE, particularly when multimedia material is used.

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