scholarly journals Computing the Expected Cost of an Appointment Schedule for Statistically Identical Customers with Probabilistic Service Times

2014 ◽  
Vol 2014 ◽  
pp. 1-5
Author(s):  
Dennis C. Dietz

A cogent method is presented for computing the expected cost of an appointment schedule where customers are statistically identical, the service time distribution has known mean and variance, and customer no-shows occur with time-dependent probability. The approach is computationally efficient and can be easily implemented to evaluate candidate schedules within a schedule optimization algorithm.

1989 ◽  
Vol 21 (1) ◽  
pp. 207-225 ◽  
Author(s):  
G. Brière ◽  
M. L. Chaudhry

Algorithms are proposed for the numerical inversion of the analytical solutions obtained through classical transform methods. We compute steady-state probabilities and moments of the number of customers in the system (or in the queue) at three different epochs—postdeparture, random, and prearrival—for models of the type M/GY/1, where the capacity of the single server is a random variable. This implies first finding roots of the characteristic equation, which is detailed in an appendix for a general service time distribution. Numerical results, given a service time distribution, are illustrated through graphs and tables for cases covered in this study: deterministic, Erlang, hyperexponential, and uniform distributions. In all cases, the proposed method is computationally efficient and accurate, even for high values of the queueing parameters. The procedure is adaptable to other models in queueing theory (especially bulk queues), to problems in inventory control, transportation, flexible manufacturing process, etc. Exact results that can be obtained from the algorithms presented here will be found useful to test inequalities, bounds, or approximations.


1989 ◽  
Vol 21 (01) ◽  
pp. 207-225
Author(s):  
G. Brière ◽  
M. L. Chaudhry

Algorithms are proposed for the numerical inversion of the analytical solutions obtained through classical transform methods. We compute steady-state probabilities and moments of the number of customers in the system (or in the queue) at three different epochs—postdeparture, random, and prearrival—for models of the type M/GY/1, where the capacity of the single server is a random variable. This implies first finding roots of the characteristic equation, which is detailed in an appendix for a general service time distribution. Numerical results, given a service time distribution, are illustrated through graphs and tables for cases covered in this study: deterministic, Erlang, hyperexponential, and uniform distributions. In all cases, the proposed method is computationally efficient and accurate, even for high values of the queueing parameters. The procedure is adaptable to other models in queueing theory (especially bulk queues), to problems in inventory control, transportation, flexible manufacturing process, etc. Exact results that can be obtained from the algorithms presented here will be found useful to test inequalities, bounds, or approximations.


1999 ◽  
Vol 36 (03) ◽  
pp. 934-940 ◽  
Author(s):  
Sheldon M. Ross ◽  
Sridhar Seshadri

We study the expected time for the work in an M/G/1 system to exceed the level x, given that it started out initially empty, and show that it can be expressed solely in terms of the Poisson arrival rate, the service time distribution and the stationary delay distribution of the M/G/1 system. We use this result to construct an efficient simulation procedure.


1975 ◽  
Vol 7 (3) ◽  
pp. 647-655 ◽  
Author(s):  
John Dagsvik

In a previous paper (Dagsvik (1975)) the waiting time process of the single server bulk queue is considered and a corresponding waiting time equation is established. In this paper the waiting time equation is solved when the inter-arrival or service time distribution is a linear combination of Erlang distributions. The analysis is essentially based on algebraic arguments.


1972 ◽  
Vol 9 (1) ◽  
pp. 192-197 ◽  
Author(s):  
Jan M. Chaiken ◽  
Edward Ignall

For a particular kind of finite-server loss system in which the number and identity of servers depends on the type of the arriving call and on the state of the system, the limits of the state probabilities (as t → ∞) are found for an arbitrary service-time distribution.


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