scholarly journals Evaluating human resources practices in resort hotels during recession periods

Author(s):  
Hany Mohamed ◽  
Ahmed Atef
Author(s):  
Lynn A. Isabella ◽  
Gerry Yemen

“What kind of culture does Walt Disney Company (WDC) want to create? This case uses the experiences of a young visitor to one of WDC's resort hotels to set the stage for an analysis of selecting, hiring, training, and retaining and how those practices are governed by the culture of a large American company. The situation provides an opportunity to explore human resource policies, organizational design as well as how all those elements reinforce the culture.The case opens with an interaction between a young Animal Kingdom Lodge guest and an employee (or cast member as the company refers to employees). There were many different ways the exchange could have unfolded yet the experience was magical for the youngster. What made this exchange a memorable experience for this young guest? Would Walt Disney have been surprised?”


1981 ◽  
Vol 36 (11) ◽  
pp. 1395-1418 ◽  
Author(s):  
Gary R. VandenBos ◽  
Joy Stapp ◽  
Richard R. Kilburg

1984 ◽  
Vol 39 (12) ◽  
pp. 1485-1486 ◽  
Author(s):  
David J. Knesper ◽  
David J. Pagnucco
Keyword(s):  

1988 ◽  
Vol 33 (11) ◽  
pp. 1007-1007
Author(s):  
No authorship indicated
Keyword(s):  

Author(s):  
Brennan D. Peterson ◽  
Joyce West ◽  
Harold Alan Pincus ◽  
Jessica Kohout ◽  
Georgine M. Pion ◽  
...  

1974 ◽  
Author(s):  
Gary V. Whalen ◽  
William B. Askren
Keyword(s):  

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