Cognitive and Psychological Factors in Cross-Language Information Retrieval

Author(s):  
Rowena Li

While a lot of research has focused on the effectiveness of system functionality, few studies have examined information needs and social aspects related to cross-language information retrieval. This chapter aims to speculate the human and social aspects of cross-language information retrieval. It explores CLIR users' unique social and cultural contexts, their psychological and cognitive structures, and their distinctive relevance judgment. It examines in depth the barriers embedded in cultural, linguistic, and cognitive dimensions, which might hinder further advancement in cross-language information retrieval.

Author(s):  
Rowena Li

While a lot of research has focused on the effectiveness of system functionality, few studies have examined information needs and social aspects related to cross-language information retrieval. This article aims to speculate the human and social aspects of cross-language information retrieval. It explores CLIR users' unique social and cultural contexts, their psychological and cognitive structures, and their distinctive relevance judgment. It examines in depth the barriers embedded in cultural, linguistic, and cognitive dimensions, which might hinder further advancement in cross-language information retrieval.


2020 ◽  
Vol 28 (3) ◽  
pp. 148-168
Author(s):  
Jin Zhang ◽  
Yuehua Zhao ◽  
Xin Cai ◽  
Taowen Le ◽  
Wei Fei ◽  
...  

Relevance judgment plays an extremely significant role in information retrieval. This study investigates the differences between American users and Chinese users in relevance judgment during the information retrieval process. 384 sets of relevance scores with 50 scores in each set were collected from 16 American users and 16 Chinese users as they judged retrieval records from two major search engines based on 24 predefined search tasks from 4 domain categories. Statistical analyses reveal that there are significant differences between American assessors and Chinese assessors in relevance judgments. Significant gender differences also appear within both the American and the Chinese assessor groups. The study also revealed significant interactions among cultures, genders, and subject categories. These findings can enhance the understanding of cultural impact on information retrieval and can assist in the design of effective cross-language information retrieval systems.


2019 ◽  
Vol 71 (1) ◽  
pp. 72-89 ◽  
Author(s):  
Hengyi Fu

Purpose With the increasing number of online multilingual resources, cross-language information retrieval (CLIR) has drawn much attention from the information retrieval (IR) research community. However, few studies have examined how and why multilingual searchers seek information in two or more languages, specifically how they switch and mix language in queries to get satisfying results. The purpose of this paper is to focus on Chinese–English bilinguals’ intra-sentential code-switching behaviors in online searches. The scenarios and reasons of code-switching, factors that may affect code-switching, the patterns of mixed language query formulation and reformulation and how current IR systems and other search tools can facilitate such information needs were examined. Design/methodology/approach In-depth semi-structured interviews were used as the research method. In total, 30 participants were recruited based on their English proficiency, location and profession, using a purposive sampling method. Findings Four scenarios and four reasons for using Chinese–English mixed language queries to cover information needs were identified, and results suggest that linguistic and cultural/social factors are of equivalent importance in code-switching behaviors. English terms and Chinese terms in queries play different roles in searches, and mixed language queries are irreplaceable by either single language queries or other search facilitating features. Findings also suggest current search engines and tools need greater emphasis in the user interface and more user education is required. Originality/value This study presents a qualitative analysis of bilinguals’ code-switching behaviors in online searches. Findings are expected to advance the theoretical understanding of bilingual users’ search strategies and interactions with IR systems, and provide insights for designing more effective IR systems and tools to discover multilingual online resources, including cross-language controlled vocabularies, personalized CLIR tools and mixed language query assistants.


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