Functional Requirements - Workflow

In Chapter 4, we reviewed how workflow management systems might be considered an integral component of IDCM architecture. We discussed the high-level functionality of workflow management systems and considered some of their capabilities. We noted that workflow management systems extend the functionality of core document and Web content repository services by enabling the controlled distribution of documents for review and approval. Furthermore, they also support controlled processes for publishing new or updated content to Internet and intranet Web sites. Our primary objective in this chapter is to extend our discussion on the role of workflow within the context of IDCM by reviewing the types of functional requirements to be specified when analyzing and determining business and technology options for integrating workflow with document and content repositories.