The Complete Guide to Customer Support
Latest Publications

TOTAL DOCUMENTS

15

(FIVE YEARS 0)

H-INDEX

0

(FIVE YEARS 0)

Published By CRC Press

9780429079603

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Day-to-Day Support Practices

The Complete Guide to Customer Support ◽

10.1201/9781482280760-20 ◽

2002 ◽

pp. 237-254

Keyword(s):

Support Practices

Knowledge Delivery a.k.a Knowledge Management

The Complete Guide to Customer Support ◽

10.1201/9781482280760-18 ◽

2002 ◽

pp. 197-222

Keyword(s):

Knowledge Management ◽

Knowledge Delivery

Staffing and Training

The Complete Guide to Customer Support ◽

10.1201/9781482280760-16 ◽

2002 ◽

pp. 155-182

Keyword(s):

Staffing And Training ◽

And Training

Locating and Building Support Centers

The Complete Guide to Customer Support ◽

10.1201/9781482280760-14 ◽

2002 ◽

pp. 97-120

Support Center Adjuncts

The Complete Guide to Customer Support ◽

10.1201/9781482280760-13 ◽

2002 ◽

pp. 81-96

Providing Live Support

The Complete Guide to Customer Support ◽

10.1201/9781482280760-12 ◽

2002 ◽

pp. 71-80

What Are Customer Support Centers

The Complete Guide to Customer Support ◽

10.1201/9781482280760-9 ◽

2002 ◽

pp. 25-40

Keyword(s):

Customer Support

Resources Guide

The Complete Guide to Customer Support ◽

10.1201/9781482280760-22 ◽

2002 ◽

pp. 261-266

Downsizing Your Support Center

The Complete Guide to Customer Support ◽

10.1201/9781482280760-21 ◽

2002 ◽

pp. 255-260

Customer Relationship Management

The Complete Guide to Customer Support ◽

10.1201/9781482280760-19 ◽

2002 ◽

pp. 223-236

Keyword(s):

Customer Relationship Management ◽

Relationship Management ◽

Customer Relationship