Management for Professionals - Driving Service Productivity
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11

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Published By Springer International Publishing

9783319059747, 9783319059754

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Managing Service Productivity

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_3 ◽

2014 ◽

pp. 43-58

Author(s):

Stephan Klingner ◽

Stephanie Pravemann ◽

Michael Becker ◽

Klaus-Peter Fähnrich

Keyword(s):

Service Productivity

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Service Productivity and Innovation

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_11 ◽

2014 ◽

pp. 211-218

Author(s):

John Bessant ◽

Claudia Lehmann ◽

Kathrin M. Möslein

Keyword(s):

Service Productivity

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Service Productivity and Innovation

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_1 ◽

2014 ◽

pp. 3-15

Author(s):

John Bessant ◽

Claudia Lehmann ◽

Kathrin M. Möslein

Keyword(s):

Service Productivity

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Innovative View on Value Creation – Investigating Requirements for a Holistic Service Life Cycle Management

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_10 ◽

2014 ◽

pp. 191-208

Author(s):

Sabine Janeschek ◽

Matthias Gouthier

Keyword(s):

Service Life ◽

Value Creation ◽

Life Cycle Management ◽

Service Life Cycle

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Service Productivity in Professional Service Firms

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_7 ◽

2014 ◽

pp. 113-130

Author(s):

Hagen Habicht ◽

Friedrich W. Heidemann ◽

Alastair Ross

Keyword(s):

Professional Service ◽

Service Firms ◽

Professional Service Firms ◽

Service Productivity

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Service-Dominant Logic and Service Science as Lenses for Service Productivity

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_5 ◽

2014 ◽

pp. 73-91 ◽

Author(s):

Bo Edvardsson

Keyword(s):

Service Science ◽

Service Dominant Logic ◽

Dominant Logic ◽

Service Productivity

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Services Transformation Through New Information Technology: Information Horizons Revisited

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_2 ◽

2014 ◽

pp. 19-41

Author(s):

Ian Miles ◽

Howard Rush ◽

John Bessant

Keyword(s):

Information Technology ◽

New Information ◽

Information Horizons

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Service Productivity at Airports

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_6 ◽

2014 ◽

pp. 95-111

Author(s):

Claudia Lehmann ◽

Kathrin M. Möslein

Keyword(s):

Service Productivity

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Trends Towards Servitisation

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_4 ◽

2014 ◽

pp. 59-72

Author(s):

Andy Neely

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Service Productivity in the Hotel Business

Management for Professionals - Driving Service Productivity ◽

10.1007/978-3-319-05975-4_9 ◽

2014 ◽

pp. 167-189

Author(s):

Bob Lillis

Keyword(s):

Service Productivity

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