Global Perspectives on Service Science: Japan - Service Science: Research and Innovations in the Service Economy
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Published By Springer New York

9781493935925, 9781493935949
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MANGA-Case Training for Global Service Science

2016 ◽  
pp. 293-312 ◽  
Author(s):  
Akiko Orita ◽  
Atsushi Yoshikawa ◽  
Takao Terano
Keyword(s):  
Service Science

Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport

2016 ◽  
pp. 107-116 ◽  
Author(s):  
Kazuo Furuta ◽  
Takanori Kaneko ◽  
Taro Kanno ◽  
Shigeki Yoshihara ◽  
Takamichi Mase
Keyword(s):  
Design Method ◽  
Service Design ◽  
Interactive Service

Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan

2016 ◽  
pp. 339-349
Author(s):  
Takafumi Kinoshita ◽  
Kazuaki Ibe ◽  
Mitsuru Kawamoto ◽  
Kitayoshi Tsumita ◽  
Yasuhiro Maeda
Keyword(s):  
Service Engineering ◽  
Road Map
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