Business Process Orientation
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Published By CRC Press

9780367815608
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Benchmarking Using the BPO Maturity Model

2001 ◽  
pp. 51-60
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson
Keyword(s):  
Maturity Model

History of Business Process Orientation

2001 ◽  
pp. 15-34 ◽  
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson
Keyword(s):  
Business Process ◽  
Process Orientation ◽  
History Of

Implementing and Evaluating BPO Effectiveness

2001 ◽  
pp. 105-114
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson

Defining and Measuring BPO

2001 ◽  
pp. 35-42
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson

Introduction

2001 ◽  
pp. 1-14
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson

Applying BPO to Service Operations

2001 ◽  
pp. 73-90
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson
Keyword(s):  
Service Operations

BPO and Supply Chain Management

2001 ◽  
pp. 91-104 ◽  
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Chain Management

Introducing BPO in Manufacturing

2001 ◽  
pp. 61-72
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson

BPO and Organizational Performance

2001 ◽  
pp. 43-50
Author(s):  
Kevin P. McCormack ◽  
William C. Johnson
Keyword(s):  
Organizational Performance
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