Functional Thinking for Value Creation
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Published By Springer Berlin Heidelberg

9783642196881, 9783642196898
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Customer Value Optimization in Product Service System Design

2011 ◽  
pp. 93-98 ◽  
Author(s):  
Yuanling Tan ◽  
Xuening Chu ◽  
Zaifang Zhang ◽  
Xiuli Geng
Keyword(s):  
System Design ◽  
Customer Value ◽  
Service System ◽  
Product Service System ◽  
Product Service ◽  
Service System Design

Economic Relevance of IPS2 Flexibility

2011 ◽  
pp. 261-265 ◽  
Author(s):  
Marion Steven ◽  
Solmaz Alevifard ◽  
Johannes Keine genannt Schulte

Customers’ Satisfaction on Estimates of Queue Waiting Time in Service Delivery

2011 ◽  
pp. 266-271 ◽  
Author(s):  
Satoshi Shimada ◽  
Kei Taira ◽  
Tatsunori Hara ◽  
Tamio Arai
Keyword(s):  
Service Delivery ◽  
Waiting Time ◽  
Time In Service

A Study on Comparison of Different PSS Concepts Based on Value Creation Efficiency

2011 ◽  
pp. 303-308 ◽  
Author(s):  
Yoon-Young Chun ◽  
Shinsuke Kondoh ◽  
Nozomu Mishima ◽  
Kun-Mo Lee
Keyword(s):  
Value Creation
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