service systems
Recently Published Documents


TOTAL DOCUMENTS

2767
(FIVE YEARS 628)

H-INDEX

67
(FIVE YEARS 12)

2022 ◽  
Author(s):  
Marco Lattuada ◽  
Eugenio Gianniti ◽  
Danilo Ardagna ◽  
Li Zhang

2022 ◽  
pp. 1-8
Author(s):  
Mohammad Hossein Chinaei ◽  
Taha Hossein Rashidi ◽  
Travis Waller

2022 ◽  
Vol 19 (1) ◽  
pp. e20221220
Author(s):  
Suzana Regina Moro ◽  
Paulo Augusto Cauchick-Miguel ◽  
Glauco Henrique de Sousa Mendes

Author(s):  
Sumit Saxena ◽  
Amritesh

Considering the call for understanding the broader social and cultural context of value co-creation within emerging multilevel co-creative service systems, this research aims to explore the social and cultural processes along with psychological processes in terms of their influence on resource integration. It primarily adopts the customer perspective of resource integration. First, an integrative structure is developed and then the identified antecedents are positioned under relevant category proposing the multi-perspective VCC antecedent' framework. Further, the extant knowledge about VCC antecedents is used to set the agenda for future research. The study is based on an in-depth review of 85 key articles carefully extracted from a broad set of 1100 papers on VCC within the Scopus database. This review work provides a clear state of the art of VCC antecedents and has a direct implication for managers involved in designing the co-creation strategies for their customers.


Sign in / Sign up

Export Citation Format

Share Document