Customer Service Management in Africa
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23
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Published By Productivity Press

9780429031342
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Professional Grooming

2020 ◽  
pp. 287-297
Author(s):  
J. N. Halm

Customer Service Systems

2020 ◽  
pp. 89-105
Author(s):  
Paul Katuse
Keyword(s):  
Customer Service ◽  
Service Systems

scholarly journals Customer Service Training

2020 ◽  
pp. 191-204
Author(s):  
Benjamin Mwanzia Mulili
Keyword(s):  
Customer Service ◽  
Customer Service Training ◽  
Service Training

Barriers to Implementing Customer Service Strategy

2020 ◽  
pp. 71-85
Author(s):  
Sarah Kimani
Keyword(s):  
Customer Service ◽  
Service Strategy

An Institutional Economics-Led Model of Customer Service Strategy

2020 ◽  
pp. 55-69
Author(s):  
Awele Achi ◽  
Olutayo Otubanjo
Keyword(s):  
Customer Service ◽  
Institutional Economics ◽  
Service Strategy

Defining a Customer-Driven Organisation

2020 ◽  
pp. 23-36
Author(s):  
Benjamin Mwanzia Mulili

Teamwork and Customer Service

2020 ◽  
pp. 177-190
Author(s):  
Abdullah Promise Opute
Keyword(s):  
Customer Service

Leadership and Customer Service

2020 ◽  
pp. 161-175
Author(s):  
Emmanuel Chao
Keyword(s):  
Customer Service

Introduction to Customer Service Management in Africa: A Strategic and Operational Perspective

2020 ◽  
pp. 1-7
Author(s):  
Robert Ebo Hinson ◽  
Ogechi Adeola ◽  
Terri R. Lituchy ◽  
Abednego Feehi Okoe Amartey
Keyword(s):  
Customer Service ◽  
Service Management ◽  
Customer Service Management
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