Customer Relationship Management in der Praxis - Business Engineering
Latest Publications

TOTAL DOCUMENTS

10

(FIVE YEARS 0)

H-INDEX

2

(FIVE YEARS 0)

Published By Springer Berlin Heidelberg

9783642635496, 9783642583568

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Virtuelle Vertriebsorganisation mittels CRM

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_6 ◽

2000 ◽

pp. 153-167

Author(s):

Hans A. Däpp

Download Full-text

Ganzheitliches Customer Relationship bei der Direkt Anlage Bank AG

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_5 ◽

2000 ◽

pp. 135-152 ◽

Author(s):

Karin Heck

Keyword(s):

Customer Relationship

Download Full-text

Realisierung eines Customer Interaction Center bei der Swisscom AG

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_10 ◽

2000 ◽

pp. 213-226

Author(s):

Oliver Christ ◽

Peter Waser

Keyword(s):

Customer Interaction ◽

Interaction Center

Download Full-text

Vertriebsunterstützung mit Genesis Micro-Marketing

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_9 ◽

2000 ◽

pp. 203-212

Author(s):

Roland E. Schmid

Download Full-text

Wissen über Kunden und Projekte bei SAP Ein Kernelement des CRM-Verständnisses

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_4 ◽

2000 ◽

pp. 109-134 ◽

Author(s):

Dieter Blessing ◽

Manfred Görk

Download Full-text

Methodische Einführung des Customer Relationship Managements

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_2 ◽

2000 ◽

pp. 57-84 ◽

Author(s):

Jens Schulze

Keyword(s):

Customer Relationship

Download Full-text

Customer Relationship Management bei der Credit Suisse am Beispiel des Projektes Customer Management - Processes and Systems (CM-PS)

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_3 ◽

2000 ◽

pp. 87-107 ◽

Author(s):

Gaby Jaeger ◽

Erich Auer ◽

Wolfgang Luef

Keyword(s):

Customer Relationship Management ◽

Relationship Management ◽

Customer Relationship ◽

Customer Management ◽

Management Processes

Download Full-text

Mit Customer Relationship Management zum Prozessportal

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_1 ◽

2000 ◽

pp. 3-55 ◽

Author(s):

Roland E. Schmid ◽

Volker Bach ◽

Hubert Österle

Keyword(s):

Customer Relationship Management ◽

Relationship Management ◽

Customer Relationship

Download Full-text

Customer Relationship Management bei der Neuen Zürcher Zeitung

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_8 ◽

2000 ◽

pp. 187-202

Author(s):

Jens Schulze ◽

Andreas Schamberger

Keyword(s):

Customer Relationship Management ◽

Relationship Management ◽

Customer Relationship

Download Full-text

CRM @ LGT

Customer Relationship Management in der Praxis - Business Engineering ◽

10.1007/978-3-642-58356-8_7 ◽

2000 ◽

pp. 169-185

Author(s):

Volkmar Ritter

Download Full-text