We show that the model of charge-transfer fluctuation with LO phonons can unify the interpretation of the infrared features and the phonon softening at about 55 meV measured by neutron scattering experiments in high temperature superconductors. Based upon this model we demonstrate that reflectivity ratio of superconducting state to normal state is strongly modified as a result of strong electron-phonon interaction which is different from Holstein mechanism. A broad peak in the ratio reflectivity develops around the peak position of different neutron phonon density of states. This peak becomes stronger and shifts to a higher frequency as the coupling increases at lower temperatures. This situation complicates the interpretation of the ratio reflectivity peak as the superconducting gap.