I/O Cross-Cultural Competencies: Enhancing Creativity and Innovation in Organizations

Author(s):  
Barbara Kożusznik ◽  
Barbara Kożusznik ◽  
Małgorzata W. Kozusznik ◽  
Małgorzata W. Kozusznik
2003 ◽  
Vol 48 (3) ◽  
pp. 161-170 ◽  
Author(s):  
Hung-Tat Lo ◽  
Kenneth P Fung

To provide effective psychotherapy for culturally different patients, therapists need to attain cultural competence, which can be divided broadly into the 2 intersecting dimensions of generic and specific cultural competencies. Generic cultural competence includes the knowledge and skill set necessary to work effectively in any cross-cultural therapeutic encounter. For each phase of psychotherapy— preengagement, engagement, assessment and feedback, treatment, and termination—we discuss clinically relevant generic cultural issues under the following headings: therapist, patient, family or group, and technique. Specific cultural competence enables therapists to work effectively with a specific ethnocultural community and also affects each phase of psychotherapy. Acomprehensive assessment and treatment approach is required to consider the specific effects of culture on the patient. Cultural analysis (CA) elaborates the DSM-IV cultural formulation, tailoring it for psychotherapy; it is a clinical tool developed to help therapists systematically review and generate hypotheses regarding cultural influences on the patient's psychological world. CA examines issues under 3 domains: self, relations, and treatment. We present a case to illustrate the influence of culture on patient presentation, diagnosis, CA, and psychotherapeutic treatment. Successful therapy requires therapists to employ culturally appropriate treatment goals, process, and content. The case also demonstrates various techniques with reference to culture, including countercultural, cultural reinforcing, or culturally congruent strategies and the use of contradictory cultural beliefs. In summary, developing both generic and specific cultural competencies will enhance clinician effectiveness in psychotherapy, as well as in other cross-cultural therapeutic encounters.


Author(s):  
Maryam Sadat Mirzaei ◽  
Kourosh Meshgi ◽  
Toyoaki Nishida

The emergence of virtual worlds and simulation games provide ample opportunities for developing cultural competence by offering a visual, contextual, immersive, and interactive experience. Learners can benefit from contextual interactions and develop cultural competencies by fulfilling quests or exploring the environment. However, most of the existing systems contain few pre-designed scenarios, inadequate for covering unique aspects of different cultures. This study introduces a situation creation toolkit for teachers and learners to design their culture-specific scenarios in a 3D environment and share it with others to experience such situations. In a preliminary experiment, 37 English learners with different cultural backgrounds created a scenario, specific to their culture, and provided proper/improper communicative choices as well as cultural-related notes. Scenarios were then exchanged to those of different cultures for role-playing and decision-making. Results highlighted the influence of L1 culture and stereotyping when facing an unfamiliar cultural context, thus leading to culturally unacceptable behavior. Findings suggest that through real-life scenario design and experience, our platform can prepare learners to interact in culturally appropriate ways and encourages them to gain cross-cultural competence.


Author(s):  
Matthew Wayne Knox ◽  
Joseph Crawford

With increasing global accessibility, business travel has become a key mechanism to share knowledge across modernist nation borders. Such business travel typically includes conferences, training events, meetings, pitches, and working retreats. Yet, at the end of each of these activities, the rate of continued knowledge sharing, and network establishment likely diminishes. This chapter explores the role of authentic leaders and authentic relationships as a catalyst to create meaningful exchanges of knowledge and a genuine desire to maintain relationships after the business tourism activity ends. The implications, if founded, include a need to train and develop authentic leader behaviors for employees who are likely to engage in business tourism activities. The effect? Higher creativity and innovation, more knowledge sharing, and better cross-cultural connectivity.


2019 ◽  
Vol 54 (1) ◽  
pp. 14-23 ◽  
Author(s):  
Paula Caligiuri ◽  
Ahsiya Mencin ◽  
Brad Jayne ◽  
Allison Traylor

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