User Experience in Public Information Service Design for Smart Life

2013 ◽  
pp. 207-215
Author(s):  
Qiong Wu ◽  
Guanshang Wu ◽  
Xin Tong
Keyword(s):  
User Experience ◽  
Information Service ◽  
Public Information ◽  
Service Design

scholarly journals Analysis of priority capture method for dynamic requirements of intelligent products based on user scenarios

2021 ◽  
Vol 13 (6) ◽  
pp. 168781402110284
Author(s):  
Weiwei Wang ◽  
Ting Wei ◽  
Suihuai Yu ◽  
Jian Chen ◽  
Binhong Guo ◽  
...  
Keyword(s):  
Product Design ◽  
User Experience ◽  
Cognitive Bias ◽  
Service Design ◽  
Design Methods ◽  
Path Model ◽  
Product Experience ◽  
Model Tree ◽  
Capture Method ◽  
Intelligent Products

To solve the problem of the fuzzy and dynamics of requirement caused by users’ cognitive bias, a dynamic requirement and priority capture method based on user scenarios is proposed, aiming at effectively improving user experience. The method consists of the following steps: Firstly, users with similar characteristics are filtered to form a user cluster, then obtain the user’s product experience in different usage scenarios and acquire preliminary requirements by using service design methods. Secondly, the requirement path model tree will be designed and the requirement path matrix will be constructed through the evaluation of the user cluster. Then the pathfinder algorithm will be used to calculate the required correlation of user clusters and prioritize the requirements. Finally, the direction of the product design will be provided. Taking the design of the intelligent office chair as an example, the effectiveness of the method is verified by evaluating the satisfaction of user experience.

Evaluation of functional maturity for a network information service - design and case analysis

2021 ◽  
Vol 38 (1/2/3) ◽  
pp. 3
Author(s):  
Lakshmana Kumar Ramasamy ◽  
Mohammad Al Rawajbeh ◽  
Vladimir I. Sayenko ◽  
Fadi Al Turjman ◽  
Issam Hamad Alhadid
Keyword(s):  
Information Service ◽  
Case Analysis ◽  
Service Design ◽  
Functional Maturity ◽  
Network Information

Adding user experience into the interactive service design loop: a persona-based approach

2012 ◽  
Vol 31 (3) ◽  
pp. 287-303 ◽  
Author(s):  
Djilali Idoughi ◽  
Ahmed Seffah ◽  
Christophe Kolski
Keyword(s):  
User Experience ◽  
Service Design ◽  
Interactive Service

Public Information Service

Science ◽  
1967 ◽  
Vol 155 (3764) ◽  
pp. 869-870
Author(s):  
T. C. Heatwole
Keyword(s):  
Information Service ◽  
Public Information

Social capital or non-human sources? A cross-context study on information source selection of migrant farmer workers

2021 ◽  
pp. 016555152110551
Author(s):  
Fang Wang
Keyword(s):  
Social Capital ◽  
Information Needs ◽  
Information Sources ◽  
Service Providers ◽  
Information Source ◽  
Information Service ◽  
Public Information ◽  
Source Selection ◽  
Social Capitals ◽  
Farmer Workers

Insufficient examination of social factors obscures the reason why non-human information sources are under-utilised by social groups with lower information literacy. This study explores the mechanism of information source selection (ISS) of Chinese migrant farmer workers (MFWs) in different industries by conducting a cross-context analysis. After iterative analyses of multiple cases, a theoretical model of information source selection within an individual’s information world is constructed. It explains why MFWs make more use of social capitals than non-human information sources in information seeking. Besides, the information needs are examined form both the needed information and the need itself. A classification of social capital as human information source is created and the roles that social capitals and non-human information sources play in ISS are identified. This study provides novel theoretical insights into the ‘old’ issue of ISS, and thus has practical implications for public information service providers and MFW-related policy makers.

Mobile Wikipedia: A Case Study of Information Service Design for Chinese Teenagers

2011 ◽  
pp. 112-118 ◽  
Author(s):  
Jia Zhou ◽  
P. L. Patrick Rau ◽  
Christoph Rohmer ◽  
Jie Zhou ◽  
Christophe Ghalayini ◽  
...  
Keyword(s):  
Information Service ◽  
Service Design

Evaluation of functional maturity for a network information service - design and case analysis

2021 ◽  
Vol 38 (1/2/3) ◽  
pp. 3
Author(s):  
Mohammad Al Rawajbeh ◽  
Vladimir I. Sayenko ◽  
Issam Hamad Alhadid ◽  
Fadi Al Turjman ◽  
Lakshmana Kumar Ramasamy
Keyword(s):  
Information Service ◽  
Case Analysis ◽  
Service Design ◽  
Functional Maturity ◽  
Network Information
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