Evaluation of functional maturity for a network information service - design and case analysis

2021 ◽  
Vol 38 (1/2/3) ◽  
pp. 3
Author(s):  
Mohammad Al Rawajbeh ◽  
Vladimir I. Sayenko ◽  
Issam Hamad Alhadid ◽  
Fadi Al Turjman ◽  
Lakshmana Kumar Ramasamy
2021 ◽  
Vol 38 (1/2/3) ◽  
pp. 3
Author(s):  
Lakshmana Kumar Ramasamy ◽  
Mohammad Al Rawajbeh ◽  
Vladimir I. Sayenko ◽  
Fadi Al Turjman ◽  
Issam Hamad Alhadid

Author(s):  
Jia Zhou ◽  
P. L. Patrick Rau ◽  
Christoph Rohmer ◽  
Jie Zhou ◽  
Christophe Ghalayini ◽  
...  

Author(s):  
Akira Kondo

This chapter proposes a service design process and value co-creation model in Internet information service. Based on a service design survey and current main service design theories and methods, a value co-creation model of Internet information service is proposed, which includes “real time value co-creation” and “accumulated value co-creation.” Human-centered design process of service design for Internet information services is also proposed. This process is intended to take into account the characteristics of the co-value creation model of Internet information, improving the conventional process.


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