scholarly journals Knowledge Management in E-commerce Mass Customization

2013 ◽  
pp. 259-267 ◽  
Author(s):  
Yang Xu ◽  
Jing Xu ◽  
Alain Bernard
Keyword(s):  
Knowledge Management ◽  
Mass Customization

Mass Customization and Product Models

2004 ◽  
pp. 199-215
Author(s):  
Carsten Svensson ◽  
Martin Malis
Keyword(s):  
Knowledge Management ◽  
Customer Satisfaction ◽  
Mass Customization ◽  
Organizational Efficiency ◽  
Unique Combination ◽  
Knowledge Application ◽  
Product Models ◽  
Customized Production ◽  
Production Knowledge ◽  
Real Challenge

When dealing with complex product models, efficient knowledge distribution is essential to obtain success. This chapter describes how product models can be applied to support the knowledge distribution. The change toward individualization will radically affect the knowledge application in relation to the product. Through the application of a mass customization strategy, companies have a unique opportunity to create increased customer satisfaction. In a customized production, knowledge and information have to be easily accessible since every product is a unique combination of information. If the dream of a customized alternative instead of a uniform mass-produced product shall become a reality, then the cross-organizational efficiency must be kept at a competitive level. This is the real challenge for mass customization. A radical restructuring of both the internal and the external knowledge management systems is needed. Management of variety and closer integration with suppliers is necessary when the companies are working in a network.

Technologies in support of mass customization strategy: Exploring the linkages between e-commerce and knowledge management

2008 ◽  
Vol 59 (4) ◽  
pp. 351-363 ◽  
Author(s):  
Marilyn M. Helms ◽  
Mohammad Ahmadi ◽  
Wen Jang Kenny Jih ◽  
Lawrence P. Ettkin
Keyword(s):  
Knowledge Management ◽  
Mass Customization

Agent-based support of mass customization for corporate knowledge management

2003 ◽  
Vol 16 (4) ◽  
pp. 349-364 ◽  
Author(s):  
A.V. Smirnov ◽  
M. Pashkin ◽  
N. Chilov ◽  
T. Levashova
Keyword(s):  
Knowledge Management ◽  
Mass Customization ◽  
Agent Based

Multi-Agent Support of Mass Customization for Corporate Knowledge Management

2003 ◽  
Vol 36 (3) ◽  
pp. 103-108
Author(s):  
Alexander Smirnov ◽  
Mikhail Pashkin ◽  
Nikolai Chilov ◽  
Tatiana Levashova
Keyword(s):  
Knowledge Management ◽  
Mass Customization ◽  
Multi Agent
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