Interaction of Psychological Contract Violation and Emotional Labour: Recovery of Organizational Trust and Job Satisfaction

2018 ◽  
pp. 239-261
Author(s):  
Noriko Okabe
Keyword(s):  
Job Satisfaction ◽  
Psychological Contract ◽  
Organizational Trust ◽  
Emotional Labour ◽  
Psychological Contract Violation ◽  
Contract Violation

Impact of Psychological Contract Violation on Interpersonal Trust During Mergers and Acquisitions

2013 ◽  
Vol 41 (3) ◽  
pp. 487-495 ◽  
Author(s):  
Shimei Yan ◽  
Yaodong Zhu
Keyword(s):  
Mergers And Acquisitions ◽  
Psychological Contract ◽  
Structural Equation ◽  
Interpersonal Trust ◽  
Knowledge Workers ◽  
Organizational Trust ◽  
Equation Modeling ◽  
Psychological Contract Violation ◽  
The Relationship ◽  
Contract Violation

We explored the relationship between knowledge workers' perceptions of psychological contract violation and their interpersonal trust during mergers and acquisitions (M&As) to determine whether or not perceived commitment human resource (HR) practices can moderate the relationship between psychological contract violation and interpersonal trust. We collected 210 questionnaire responses from enterprises that were in the process of M&As in China, and structural equation modeling and regression analyses were used to analyze the data. We found that in certain contexts organizational trust (or distrust) can transfer to interpersonal trust (or distrust). This issue merits further discussion.

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