PT. ICP is a company engaged in manufacturing of packaging, with a wide variety of packaging technologies that fit the needs of the current market share. Among the resulting product is aplastic cup, the results of thermoforming. This research aims to know the main cause of the defect (defect) in a plastic cup products and to reduce product defects in the production process. From the results of the observations made in September 2017 until December 2017 known that the plastic cup products with total production of 63,314,964 pcs to 3,671,341 pcs disability amount. Based on the problems faced by the company efforts on product quality control plastic cup to find the cause of a disability and find solutions for improvement. Proper methods used in the problems that occurred in PT ICP are using Statistical Process Control (SPC) and the method of Failure Mode and Effects Analysis (FMEA). The method is intended to reduce defects in the product and look for the main cause of defect products in a plastic cup. From the results of research conducted has been known that the biggest cause of disability plastic cup is of a rough lip with disabilities amount of 1,346,308 pcs with a cumulative value of 42%. FMEA analysis and the results of that unknown cause rough lip is from wear cutting factor with a value of 224 RPN.
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