Multiple-criteria decision-making for service quality selection based on Shapley COPRAS method under hesitant fuzzy sets

2018 ◽  
Vol 4 (3) ◽  
pp. 435-449 ◽  
Author(s):  
Arunodaya Raj Mishra ◽  
Pratibha Rani ◽  
Kamal Raj Pardasani
2019 ◽  
Vol 2019 ◽  
pp. 1-12 ◽  
Author(s):  
M. Sarwar Sindhu ◽  
Tabasam Rashid ◽  
Agha Kashif ◽  
Juan Luis García Guirao

Probabilistic interval-valued hesitant fuzzy sets (PIVHFSs) are an extension of interval-valued hesitant fuzzy sets (IVHFSs) in which each hesitant interval value is considered along with its occurrence probability. These assigned probabilities give more details about the level of agreeness or disagreeness. PIVHFSs describe the belonging degrees in the form of interval along with probabilities and thereby provide more information and can help the decision makers (DMs) to obtain precise, rational, and consistent decision consequences than IVHFSs, as the correspondence of unpredictability and inaccuracy broadly presents in real life problems due to which experts are confused to assign the weights to the criteria. In order to cope with this problem, we construct the linear programming (LP) methodology to find the exact values of the weights for the criteria. Furthermore these weights are employed in the aggregation operators of PIVHFSs recently developed. Finally, the LP methodology and the actions are then applied on a certain multiple criteria decision making (MCDM) problem and a comparative analysis is given at the end.


2020 ◽  
Vol 2020 ◽  
pp. 1-11 ◽  
Author(s):  
Juan Luis García Guirao ◽  
M. Sarwar Sindhu ◽  
Tabasam Rashid ◽  
Agha Kashif

Similarity measures have a great importance in the decision-making process. In order to identify the similarity between the options, many experts have established several types of similarity measures on the basis of vectors and distances. The Cosine, Dice, and Jaccard are the vector similarity measures. The present work enclosed the modified Jaccard and Dice similarity measures. Founded on the Dice and Jaccard similarity measures, we offered a multiple criteria decision-making (MCDM) model under the dual hesitant fuzzy sets (DHFSs) situation, in which the appraised values of the alternatives with respect to criteria are articulated by dual hesitant fuzzy elements (DHFEs). Since the weights of the criteria have a much influence in making the decisions, therefore decision makers (DMs) allocate the weights to each criteria according to their knowledge. In the present work, we get rid of the doubt to allocate the weights to the criteria by taking an objective function under some constraints and then extended the linear programming (LP) technique to evaluate the weights of the criteria. The Dice and Jaccard weighted similarity measures are practiced amongst the ideal and each alternative to grade all the alternatives to get the best one. Eventually, two practical examples, about investment companies and selection of smart phone accessories are assumed to elaborate the efficiency of the proposed methodology.


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