Factors influencing client satisfaction with mental health services

1981 ◽  
Vol 4 (3-4) ◽  
pp. 279-286 ◽  
Author(s):  
Barry A. Tanner
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
Health Services ◽  
Client Satisfaction ◽  
Factors Influencing

Stigma and Client Satisfaction in Mental Health Services

2010 ◽  
Vol 40 (9) ◽  
pp. 2295-2318 ◽  
Author(s):  
Mieke Verhaeghe ◽  
Piet Bracke ◽  
Wendy Christiaens
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
Health Services ◽  
Client Satisfaction

Factors Influencing Emerging Adults’ Use of Outpatient Mental Health Services

2018 ◽  
Vol 4 (2) ◽  
pp. 113-121
Author(s):  
Sarah R. Black ◽  
Mary A. Fristad ◽  
L. Eugene Arnold ◽  
Boris Birmaher ◽  
Robert L. Findling ◽  
...  
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
Health Services ◽  
Emerging Adults ◽  
Outpatient Mental Health ◽  
Factors Influencing

scholarly journals Factors influencing triage decisions in mental health services

2007 ◽  
Vol 31 (2) ◽  
pp. 239 ◽  
Author(s):  
Margaret Grigg ◽  
Helen Herrman ◽  
Carol Harvey ◽  
Ruth Endacott
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Mental Health Services ◽  
Health Service ◽  
Health Services ◽  
Patient Characteristics ◽  
Perceived Availability ◽  
Factors Influencing ◽  
Service Factors ◽  
Triage Decisions

The aim of the study was to identify the factors influencing the timing of an assessment after contact with a triage program in a communitybased area mental health service in Australia. Triage decisions apparently were influenced by several groups of factors: patient characteristics; the source and mode of the contact with triage; and to a large extent by mental health service factors including the training, supervision and support of triage workers and the perceived availability of an assessment. While demand factors such as patient characteristics influenced the triage decision, supply factors also played an important role.

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