Reducing consumer risk in electronic marketplaces: The signaling role of product and seller information

2018 ◽  
Vol 86 ◽  
pp. 205-217 ◽  
Author(s):  
Selmar Meents ◽  
Tibert Verhagen
Keyword(s):  
Electronic Marketplaces ◽  
Consumer Risk

The role of intermediaries in electronic marketplaces: developing a contingency model

2002 ◽  
Vol 12 (3) ◽  
pp. 231-246 ◽  
Author(s):  
George M. Giaglis ◽  
Stefan Klein ◽  
Robert M. O'Keefe
Keyword(s):  
Electronic Marketplaces ◽  
Contingency Model

scholarly journals Determinants of intention to purchase chicken in Italy: the role of consumer risk perception and trust in different information sources

Agribusiness ◽  
2008 ◽  
Vol 24 (4) ◽  
pp. 523-537 ◽  
Author(s):  
Gianluca Stefani ◽  
Alessio Cavicchi ◽  
Donato Romano ◽  
Alexandra E. Lobb
Keyword(s):  
Risk Perception ◽  
Information Sources ◽  
Intention To Purchase ◽  
Consumer Risk

Informative Role of Recommender Systems in Electronic Marketplaces: A Boon or a Bane for Competing Sellers

MIS Quarterly ◽  
2020 ◽  
Vol 44 (4) ◽  
pp. 1957-1985
Author(s):  
Lusi Li ◽  
Jianqing Chen ◽  
Srinivasan Raghunathan
Keyword(s):  
Recommender Systems ◽  
Electronic Marketplaces ◽  
Informative Role

Lessons Learned from EDI and Its Impact on Institutional Trust in Electronic Marketplaces

2011 ◽  
pp. 258-274
Author(s):  
Pauline Ratnasingam ◽  
David Gefen ◽  
Paul A. Pavlou
Keyword(s):  
Value Added ◽  
Electronic Data Interchange ◽  
Lessons Learned ◽  
Trust Building ◽  
Institutional Trust ◽  
Electronic Marketplaces ◽  
Strategic Design ◽  
Data Interchange ◽  
Facilitating Conditions

Given the uncertainties of e-business, this chapter examines the role of institutional trust, which has been viewed as a key facilitator of electronic marketplaces (Pavlou, Tan, & Gefen, 2003). In doing so, we draw upon the principles of research on traditional electronic data interchange (EDI) via value-added-networks (VANs) to develop a set of theory-driven, institutional trust-building, facilitating conditions, namely, (1) IT connectivity, (2) standards, (3) security, and (4) uniform product descriptions. This study has implications for (1) the nature and role of institutional trust in e-marketplaces, (2) the strategic design of trust-building mechanisms in e-marketplaces, and (3) an extension of the literature on institutional trust.

scholarly journals Exploring supply chain opportunities in the UK utilities sector and the supporting role of eMarketplaces

2005 ◽  
Vol 10 (4) ◽  
pp. 264-271 ◽  
Author(s):  
Alan Smart
Keyword(s):  
Supply Chain ◽  
Design Methodology ◽  
Electronic Marketplaces ◽  
Case Study Method ◽  
Barriers To Adoption ◽  
Content Type ◽  
Convincing Case ◽  
The Uk

PurposeSince the privatization of UK utilities, few studies have examined supply chain management (SCM) in the sector. This paper aims to investigate the state of development of the SCM concept and the role of the emerging internet‐based electronic marketplaces in supporting this.Design/methodology/approachUsing a case study method, interviews were conducted with managers in seven UK electricity and water utilities. Areas explored are the firms' supply chain priorities, how eMarketplaces can support their supply chain goals and the barriers to adoption of eBusiness solutions.FindingsThe research reveals a strong orientation in both the electricity and water industry firms towards controlling cost inputs. Consequently, their focus is on managing procurement as the primary supply chain activity. The key barriers to eBusiness adoption identified are the problem of providing genuine benefits to suppliers, and the technical difficulties of marketplace implementation.Research limitations/implicationsThis is an exploratory study of the domain and further work in this area needs to focus on how utilities will develop their supply chain competences and how eBusiness solutions can support them.Originality/valueThe research concludes that operators of electronic marketplaces have not yet delivered a convincing case for wider participation in management of the supply chain online. A stronger SCM orientation will need to emerge in utility firms before that can occur.

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