Forecasting customer behaviour in a multi-service financial organisation: A profitability perspective

Forecasting Customer Behaviour in a Multi-Service Financial Organisation: A Profitability Perspective

SSRN Electronic Journal ◽

10.2139/ssrn.1714562 ◽

2010 ◽

Author(s):

Alena Audzeyeva ◽

Barbara Summers ◽

Klaus Reiner Schenk-Hoppé

Keyword(s):

Customer Behaviour ◽

KỶ YẾU HỘI NGHỊ KHOA HỌC CÔNG NGHỆ QUỐC GIA LẦN THỨ XI NGHIÊN CỨU CƠ BẢN VÀ ỨNG DỤNG CÔNG NGHỆ THÔNG TIN ◽

AN EFFICIENT DEEP LEARNING METHOD FOR CUSTOMER BEHAVIOUR PREDICTION USING MOUSE CLICK EVENTS

10.15625/vap.2018.0002 ◽

2018 ◽

Author(s):

Khang Nguyen ◽

Anh V. Nguyen ◽

Lan N. Vu ◽

Nga Mai ◽

Binh P. Nguyen

Keyword(s):

Deep Learning ◽

Learning Method ◽

Customer Behaviour ◽

Mouse Click

Validation of an Employee Motivation Measurement Instrument in a Financial Organisation

10.34190/rm.19.102 ◽

2019 ◽

Author(s):

Ophillia Ledimo ◽

Michelle De Sousa Sabbagha ◽

Nico Martins

Keyword(s):

Measurement Instrument ◽

Employee Motivation ◽

Customer behaviour–based multi-objective approach for the recovery and remanufacturing of used products: application to smartphone reconditioning process

The International Journal of Advanced Manufacturing Technology ◽

10.1007/s00170-021-07646-7 ◽

2021 ◽

Author(s):

Latifa Belhocine ◽

Mohammed Dahane ◽

Mohammed Yagouni

Keyword(s):

Multi Objective ◽

Anthropological insights into customer behaviour

European Journal of Marketing ◽

10.1108/eum0000000005159 ◽

1971 ◽

Vol 5 (2) ◽

pp. 45-57 ◽

Cited By ~ 2

Author(s):

David Elliston Allen

Keyword(s):

The Impact of Rapport on Customer behaviour: Focusing on moderating effects of Familiarity and Involvement

The Academic Society of Global Business Administration ◽

10.38115/asgba.2021.18.1.69 ◽

2021 ◽

Vol 18 (1) ◽

pp. 69-98

Author(s):

Cheng Jun Quan ◽

Gi Du Kang ◽

Eun Seo Jang ◽

Hu Nan Piao

Keyword(s):

Moderating Effects ◽

Customer Behaviour ◽

The Impact

Service pricing and customer behaviour strategies of Stackelberg's equilibrium in an unobservable Markovian queue with unreliable server and delayed repairs

International Journal of Mathematics in Operational Research ◽

10.1504/ijmor.2021.10038485 ◽

2021 ◽

Vol 1 (1) ◽

pp. 1

Author(s):

Mohammed Said Radjef ◽

Fazia RAHMOUNE ◽

Kamel MEZIANI

Keyword(s):

Unreliable Server ◽

Customer Behaviour ◽

Service Pricing ◽

Markovian Queue

Diversity in a Global Financial Organisation

Global Diversity Management - Management for Professionals ◽

10.1007/978-3-030-19523-6_11 ◽

2019 ◽

pp. 121-127

Author(s):

Asif Sadiq MBE

Keyword(s):

Combining Revealed and Stated Preferences to Forecast Customer Behaviour: Three Case Studies

International Journal of Market Research ◽

10.1177/147078530304500402 ◽

2003 ◽

Vol 45 (4) ◽

pp. 1-8 ◽

Cited By ~ 15

Author(s):

Peter C. Verhoef ◽

Philip Hans Franses

Keyword(s):

Case Studies ◽

Stated Preferences ◽

Impact of customer loyalty and service operations on customer behaviour and firm performance: empirical evidence from UK retail sector

Production Planning & Control ◽

10.1080/09537287.2017.1309707 ◽

2017 ◽

Vol 28 (6-8) ◽

pp. 478-488 ◽

Cited By ~ 5

Author(s):

Usha Ramanathan ◽

Nachiappan Subramanian ◽

Wantao Yu ◽

Rohini Vijaygopal

Keyword(s):

Firm Performance ◽

Empirical Evidence ◽

Customer Loyalty ◽

Service Operations ◽

Retail Sector ◽