The role of digital innovation in knowledge management systems: A systematic literature review

2021 ◽  
Vol 123 ◽  
pp. 220-231
Author(s):  
Assunta Di Vaio ◽  
Rosa Palladino ◽  
Alberto Pezzi ◽  
David E. Kalisz
2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.


2021 ◽  
Vol 6 (2) ◽  
pp. 227-232
Author(s):  
Azizah Nurfauziah Yusril ◽  
Evy Nurmiati

Knowledge management is an activity that organizations use to achieve goals and gain competitive advantages. This study features a systematic literature review that discusses the implementation of knowledge management in organizations covering 39 articles published from 2015 to 2020. This study aims to answer four research questions. The results show that the trend of knowledge management research in Indonesia is dominated by research related to the designing of knowledge management systems. The application of knowledge management in Indonesia has been applied in various fields. There are various models and methods that can be used in creating a knowledge management system


Author(s):  
John S. Edwards

This chapter explains the role of knowledge management systems, whether technology-based or people-based, in service supply chain management. A systematic literature review was carried out to identify relevant examples of both successful and unsuccessful knowledge management systems. These are analyzed in terms of process, people and technology aspects, and the activities in the knowledge life-cycle (create, acquire, store, use, refine, transfer) that they support. These include systems used within a single organization, systems shared with supply chain partners, and systems shared with customers, the latter being the least common. Notable features are that more systems support knowledge exploitation than knowledge exploration, and that general-purpose software (e.g., internet search, database) is used more than software specific to knowledge management (e.g., data mining, “people finder”). The widespread use of mobile devices and social media offers both an opportunity and a challenge for future knowledge management systems development.


2011 ◽  
Vol 58 (1) ◽  
pp. 56-70 ◽  
Author(s):  
Jason Bennett Thatcher ◽  
D. Harrison McKnight ◽  
Elizabeth White Baker ◽  
Riza Ergun Arsal ◽  
Nicholas H. Roberts

2020 ◽  
Vol 24 (6) ◽  
pp. 1315-1342
Author(s):  
Peter Heisig ◽  
Selvi Kannan

Purpose This paper aims to review for the first time existing research literature about the role of gender in creating, sharing and using knowledge in organizations and proposes a conceptual framework to guide future research directions. Design/methodology/approach Based on the systematic literature review method this study collects, synthesizes and analyses articles related to knowledge management (KM) and gender published in online databases by following a pre-defined review protocol. The paper analyses 41 papers published in peer-reviewed journals. Findings The role of gender in KM has been rarely addressed in KM journals and journals with specific emphasis on gender. The existing literature is fragmented, but existing research suggests that knowledge sharing might be influenced by gender. Based on the analysis and synthesis, a conceptual framework is proposed to guide further research on determining if gender matters in KM. Research limitations/implications Academic researchers should aim to include gender-related variables into their KM research to further explore if gender matters in KM. Practical implications The practical implication suggests that managers and knowledge managers should raise awareness about how stereotypes and gendered expectations about role behaviour affect how knowledge and experiences are created and shared within the organization. Social implications The authors believe that a better understanding of knowledge handling and gendered role expectations at the workplace could also have an impact beyond organizational boundaries. Originality/value The paper presents the first comprehensive systematic literature review of the article published on knowledge creation, sharing and usage and gender and provides a conceptual framework for future research.


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