This chapter provides a clear overview of a peer support program for first responders. The field of Critical Incident Stress Management (CISM) was specifically developed to prepare emergency services personnel to psychologically manage significant traumatic events and to recover from the impact of psychological trauma. CISM services are based in the theoretical foundations of crisis intervention and CISM uses the lessons learned from the 150-year history of worldwide crisis intervention services. This chapter presents a history of crisis intervention that helps the reader to understand the core principles of crisis support. It then focuses on the numerous techniques that are incorporated into the Critical Incident Stress Management field. It summarizes key peer support procedures and practices. The chapter also describes the resiliency and the “AS IF” models that aid in the application of crisis intervention services. The chapter concludes with a summary of the evidence that supports CISM services.
Emotional First Aid - Critical Incident Stress Management
