Business process outsourcing studies: a critical review and research directions

Formulating Research Methods for Information Systems ◽

10.1057/9781137509888_6 ◽

2015 ◽

pp. 169-251

Author(s):

Mary C. Lacity ◽

Stan Solomon ◽

Aihua Yan ◽

Leslie P. Willcocks

Keyword(s):

Business Process ◽

Critical Review ◽

Business Process Outsourcing ◽

Research Directions

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Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes

10.3403/30291622 ◽

2020 ◽

Keyword(s):

Information Technology ◽

Business Process ◽

Business Process Outsourcing

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Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes

10.3403/30291710 ◽

2016 ◽

Keyword(s):

Information Technology ◽

Business Process ◽

Business Process Outsourcing

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Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes

10.3403/30312481u ◽

2016 ◽

Keyword(s):

Information Technology ◽

Business Process ◽

Business Process Outsourcing

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Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes

10.3403/30312481 ◽

2016 ◽

Keyword(s):

Information Technology ◽

Business Process ◽

Business Process Outsourcing

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Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes

10.3403/bsisoiec30105 ◽

2016 ◽

Keyword(s):

Information Technology ◽

Business Process ◽

Business Process Outsourcing

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Modes of Governance in Business Process Outsourcing: Equity Control or Tradability of Services? An Executive versus Market's Perspective

SSRN Electronic Journal ◽

10.2139/ssrn.1088777 ◽

2008 ◽

Author(s):

Andreas Walter Mattig

Keyword(s):

Business Process ◽

Business Process Outsourcing ◽

Modes Of Governance

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Social Forecasting: Evolving a Model for Indian Business Process Outsourcing Industry

SSRN Electronic Journal ◽

10.2139/ssrn.1782424 ◽

2011 ◽

Author(s):

Prabhakar Krishnamurthy

Keyword(s):

Business Process ◽

Business Process Outsourcing

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Economic and Demographic Forecasting for Business Process Outsourcing Industry in India

SSRN Electronic Journal ◽

10.2139/ssrn.1857729 ◽

2011 ◽

Author(s):

Prabhakar Krishnamurthy

Keyword(s):

Business Process ◽

Business Process Outsourcing

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Business Process Outsourcing: A Case Study on Pakistanns Out-Bound Call Centers

SSRN Electronic Journal ◽

10.2139/ssrn.2643315 ◽

2015 ◽

Author(s):

Dr. Rizwan Raheem Ahmed ◽

Safdar Hussain Javed

Keyword(s):

Business Process ◽

Call Centers ◽

Business Process Outsourcing

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Knowledge and myths about pulmonary tuberculosis among selected employees in a business process outsourcing company in the Philippines

Enfermería Clínica ◽

10.1016/j.enfcli.2019.12.004 ◽

2020 ◽

Vol 30 ◽

pp. 15-17

Author(s):

Michell Katrina S. Gonong ◽

Michael Joseph S. Diño

Keyword(s):

Pulmonary Tuberculosis ◽

Business Process ◽

The Philippines ◽

Business Process Outsourcing

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