scholarly journals Uncertain Times: A Continuing Care Retirement Community's COVID-19 Communication Response

2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 586-586
Author(s):  
Justine Sefcik ◽  
Martha Coates ◽  
Minjung Shim ◽  
Don McEachron ◽  
Rose Ann DiMaria-Ghalili ◽  
...  

Abstract The purpose of this qualitative inquiry was to explore conversational video recordings by top administrators from a faith based Continuing Care Retirement Community (CCRC) to help residents, staff, and family members manage the associated uncertainties of the pandemic. Six interdisciplinary researchers explored 37 video communiques from March 2020 to February 2021. Data was independently coded using latent content analysis with the team building consensus on major themes. Themes identified were: Building Trust through Transparency, We’re in this Together, Power of One/Individual Responsibility, Converting Challenges into Teaching Moments, and Gratitude/Resilience. Findings suggest attempts to inform, reassure, and encourage maintaining a safe environment (e.g., using masks, restricting visitors, vaccine promotion) for residents, staff, and family members, was met through these conversational videos. Leadership of this CCRC exemplified the mission to provide transparent information during the pandemic, serving as a model to inform other CCRCs’ communication during this pandemic and other crisis situations.

2021 ◽  
Author(s):  
Liat Ayalon ◽  
Sharon Avidor

Abstract Background and objectives during the coronavirus disease 2019 pandemic in Israel, people residing in continuing care retirement communities (CCRC) found themselves under strict instructions to self-isolate, imposed by the CCRC managements before, during and after the nationwide lockdown. The present study explored the personal experiences of CCRC residents during the lockdown. Research design and methods in-depth interviews were conducted with 24 CCRC residents from 13 different CCRCs. Authors performed a thematic analysis of interview transcripts, using constant comparisons and contrasts. Results three major themes were identified: (i) ‘Us vs. them: Others are worse off’. Older residents engaged in constant attempts to compare their situation to that of others. The overall message behind these downward comparisons was that the situation is not so bad, as others are in a worse predicament; (ii) ‘Us vs. them: Power imbalance’. This comparison emphasised the unbalanced power-relations between older adults and the staff and management in the setting and (iii) ‘We have become prisoners of our own age’. Interviewees described strong emotions of despair, depression and anger, which were intensified when the rest of society returned back to a new routine, whilst they were still under lockdown. Discussion and implications the measures imposed on residents by managements of CCRCs during the lockdown, and the emotional responses of distress among some of the residents, revealed that CCRCs have components of total institutions, not normally evident. This underscores the hidden emotional costs of the lockdown among those whose autonomy was compromised.


KWALON ◽  
2018 ◽  
Vol 23 (2) ◽  
Author(s):  
Krista van Mourik ◽  
Annica Brummel ◽  
Astrid Kemper ◽  
Ilse Menheere ◽  
Mariette Wesselink ◽  
...  

Look at yourself! A reflection on images in research and in practice Social workers play an important role in helping multiproblem families to deal with multiple, interrelated and often intergenerational problems. Social workers indicate that effective collaboration – with clients, their family members and other professionals – is crucial. Defective collaboration can have major consequences for effective support. In this study, six social workers were followed intensively in their collaborative relationships with families, families’ social network and other professionals providing services to these families. Video recordings and stimulated recall interviews were used to explore the behavioral indicators of this collaboration. The value of the method for research and practice is described.


2003 ◽  
Vol 29 (2) ◽  
pp. 37-44 ◽  
Author(s):  
Inez Wendel ◽  
Samuel C Durso ◽  
Brian Zable ◽  
Kimberly Loman ◽  
Robin E Remsburg

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