The creation of information models requires the use of known methods and the development of new methods of formalizing the pre-design research process. The modeling process consists of four stages: data collection on the object of management - pre-project research; creation of a graphical model of business processes taking place in the enterprise; development of a formal model of business processes; business research by optimizing the formal model. To support the creation of workflow management services and systems, the complex offers methodologies, standards and specialized software that make up the developer's tools. This can be ensured only by modern automated methods based on information systems. It is important that the information collected is structured to meet the needs of potential users and stored in a form that allows the use of modern access technologies. Before discussing the effectiveness of FIM, it should be noted that the basic concept of information itself is still not the same. In a pragmatic way, it is a set of messages in the form of an important document for the system. Information can be evaluated not only by volume, but also by various parameters, the most important of which are: timeliness, relevance, value, aging, accuracy, etc. in addition, the information may be clear, probable and accurate. The methods of its reception and processing are different in each case.
