scholarly journals Quality of care in inflammatory bowel disease: actual health service experiences fall short of the standards

2020 ◽  
Vol 50 (10) ◽  
pp. 1216-1225 ◽  
Author(s):  
Antonina Mikocka‐Walus ◽  
Wayne Massuger ◽  
Simon R. Knowles ◽  
Gregory T. Moore ◽  
Stephanie Buckton ◽  
...  
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Health Service ◽  
Bowel Disease ◽  
Inflammatory Bowel ◽  
Service Experiences ◽  
Actual Health

scholarly journals A86 INFLAMMATORY BOWEL DISEASE PATIENTS’ SATISFACTION WITH TELEHEALTH: DURING THE COVID-19 PANDEMIC

2021 ◽  
Vol 4 (Supplement_1) ◽  
pp. 56-57
Author(s):  
M Painchaud ◽  
S Singh ◽  
R M Penner
Keyword(s):  
Inflammatory Bowel Disease ◽  
Patient Satisfaction ◽  
Quality Of Care ◽  
Bowel Disease ◽  
Online Survey ◽  
Ease Of Use ◽  
Term Care ◽  
Continuous Contact ◽  
Inflammatory Bowel

Abstract Background Due to the COVID-19 pandemic, clinics were forced to implement telehealth into clinical practice. Inflammatory bowel disease (IBD) patients are a unique population that require long-term care to achieve and maintain deep remission of disease. Thus, they require stable and continuous contact with healthcare providers, often with multiple appointments. We examined an IBD predominant practice, also providing care for general gastrointestinal (GI) conditions in Kelowna, British Columbia. As telehealth has the potential to become a standard of care for clinics, patient satisfaction must be considered. We hypothesize that with the efficacy and ease of remote appointments, there will be an increase in patient satisfaction, quality of care, and quality of communication. Aims We aim to compare the level of patient satisfaction between in-person appointments pre-pandemic, and current remote appointment telehealth practices. Methods An online survey was sent to the 608 patients who had participated in one or more remote appointment between March 15-June 15, 2020. The survey compared the level of patient satisfaction, quality of care, and quality of communication between patient and doctor before and during the pandemic. It was also determined if patients would elect to continue with remote appointments in the future due to ease of use, and time/financial resources saved. Results Of the 273 participants, 80% were IBD patients while 20% were treated for other GI conditions. A total of 78% reported that they would elect to continue with remote appointments as their primary point of care with their doctor. The remaining 22% reported that they prefer in-person visits due to the necessity of a physical exam, yet specified that communication by these remote means was still of good quality. Levels of patient satisfaction before and during the pandemic remained consistent, where 59% of patients assigned a satisfaction rating of 10 (highest) to their pre-pandemic in-person appointments, and 54% of patients assigned a rating of 10 to their remote appointments during the pandemic. Similar consistent results were found for quality of care and quality of communication. A total of 70% of patients reported that if this service had not been available, they would have sought out other forms of care; 18% of the total responses considering emergency care. Conclusions IBD patients at Kelowna Gastroenterology perceived similar levels of satisfaction, quality of care, and quality of communication with both in-person and telehealth appointments. This suggests that telehealth practices may be a cost-effective, sustainable appointment style that provides comparable quality to in-person appointments. Funding Agencies None

scholarly journals Indicators of Quality of Care in Inflammatory Bowel Disease

2017 ◽  
Vol 23 (5) ◽  
pp. 702-703 ◽  
Author(s):  
Wael El-Matary
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Bowel Disease ◽  
Inflammatory Bowel

scholarly journals Quality of care indicators in inflammatory bowel disease in a tertiary referral center with open access and objective assessment policies

2018 ◽  
Vol 50 (1) ◽  
pp. 37-41 ◽  
Author(s):  
Lorant Gonczi ◽  
Zsuzsanna Kurti ◽  
Petra Anna Golovics ◽  
Barbara Dorottya Lovasz ◽  
Orsolya Menyhart ◽  
...  
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Open Access ◽  
Bowel Disease ◽  
Objective Assessment ◽  
Tertiary Referral ◽  
Tertiary Referral Center ◽  
Assessment Policies ◽  
Inflammatory Bowel

scholarly journals Crohn's & Colitis Australia inflammatory bowel disease audit: measuring the quality of care in Australia

2019 ◽  
Vol 49 (7) ◽  
pp. 859-866 ◽  
Author(s):  
Wayne Massuger ◽  
Gregory T. C. Moore ◽  
Jane M. Andrews ◽  
Monique F. Kilkenny ◽  
Megan Reyneke ◽  
...  
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Bowel Disease ◽  
Crohn’S Colitis ◽  
Crohn's Colitis ◽  
Inflammatory Bowel

scholarly journals Is Digital Health Intervention Effective in Inflammatory Bowel Disease Patients?

2021 ◽  
pp. 1-2
Author(s):  
Bilge Roj Gunerhanal ◽  
Merve Guney-Coskun
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Health Monitoring ◽  
Bowel Disease ◽  
Digital Health ◽  
Management Strategies ◽  
Care Quality ◽  
Technological Advances ◽  
Inflammatory Bowel

Technological advances now permit self-management strategies using mobile applications which could greatly benefit patient care. The purpose of this study was to investigate whether the use of the inflammatory bowel disease (IBD) digital health monitoring platform, HealthPROMISE, leads to better quality of care and improved health outcomes in IBD patients. IBD patients were recruited in gastroenterology clinics and asked to install the HealthPROMISE application onto their smartphones. Patient satisfaction, quality of care, quality of life, patient symptoms, and resource utilization metrics were collected throughout the study and sent directly to their healthcare teams. Patients with abnormal symptom/SIBDQ scores were flagged for their physicians to follow up. After one-year, patient outcome metrics were compared to baseline values. Overall, out of 59 patients enrolled in the study, 32 patients (54%) logged into the application at least once during the study period. The number of IBD-related ER visits/hospitalizations in the year of use compared to the prior year demonstrated a significant decrease from 25% of patients (8/32) to 3% (1/32) (p = 0.03). Patients also reported an increase in their understanding of the nature/causes of their condition after using the application (p = 0.026). No significant changes were observed in the number of quality indicators met (p = 0.67) or in SIBDQ scores (p = 0.48). Given the significant burden of IBD, there is a need to develop effective management strategies. This study demonstrated that digital health monitoring platforms may aid in reducing the number of ER visits and hospitalizations in IBD patients.

Quality of Care Program Reduces Unplanned Health Care Utilization in Patients With Inflammatory Bowel Disease

2021 ◽  
Vol Publish Ahead of Print ◽  
Author(s):  
Gil Y. Melmed ◽  
Brant Oliver ◽  
Jason K. Hou ◽  
Donald Lum ◽  
Siddharth Singh ◽  
...  
Keyword(s):  
Health Care ◽  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Health Care Utilization ◽  
Bowel Disease ◽  
Care Program ◽  
Care Utilization ◽  
Inflammatory Bowel

PTU-335 Quality of care in the management of inflammatory bowel disease: how do patients rate their quality of care?: Abstract PTU-335 Table 1

Gut ◽  
2015 ◽  
Vol 64 (Suppl 1) ◽  
pp. A209.2-A210
Author(s):  
WY Ding ◽  
A Baigent ◽  
K Bunger ◽  
M Dibb ◽  
T Ellis ◽  
...  
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Bowel Disease ◽  
Inflammatory Bowel

scholarly journals P809 Quality of care through the eyes of the patients in a Spanish inflammatory bowel disease Unit

2019 ◽  
Vol 13 (Supplement_1) ◽  
pp. S526-S526
Author(s):  
M J Casanova ◽  
M Chaparro ◽  
C García-Cotarelo ◽  
J P Gisbert
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Bowel Disease ◽  
Inflammatory Bowel ◽  
Disease Unit

scholarly journals Quality of Care in Inflammatory Bowel Disease

2015 ◽  
Vol 65 (3) ◽  
pp. 139 ◽  
Author(s):  
Geom Seog Seo
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Bowel Disease ◽  
Inflammatory Bowel

23 QUALITY OF CARE INITIATIVE IMPROVES OUTCOMES FOR PATIENTS WITH INFLAMMATORY BOWEL DISEASE

2020 ◽  
Vol 158 (6) ◽  
pp. S-8-S-9
Author(s):  
Gil Melmed ◽  
Jason K. Hou ◽  
Donald Lum ◽  
Donna Gerner ◽  
Siddharth Singh ◽  
...  
Keyword(s):  
Inflammatory Bowel Disease ◽  
Quality Of Care ◽  
Bowel Disease ◽  
Inflammatory Bowel
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