Enterprise Excellence: A Practical Guide to World-Class Competition Normand L. Frigon and Harry K. Jackson. Hoboken, NJ: John Wiley & Sons, 2008. 496 + xi pages. US$95.00. Operations Rules: Delivering Customer Value through Flexible Operations David Simch

2011 ◽  
Vol 29 (1) ◽  
pp. 159-161
Author(s):  
S. S. Pal
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