Enterprise Excellence: A Practical Guide to World-Class Competition Normand L. Frigon and Harry K. Jackson. Hoboken, NJ: John Wiley & Sons, 2008. 496 + xi pages. US$95.00. Operations Rules: Delivering Customer Value through Flexible Operations David Simch
2011 ◽
Vol 29
(1)
◽
pp. 159-161
1997 ◽
Vol 14
(2)
◽
pp. 155-156
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