Does goal ambiguity influence the program structure of nonprofit human service organizations?

2022 ◽  
pp. 002087282110620
Author(s):  
Sunae Kwon
Keyword(s):  
Human Service ◽  
Human Service Organizations ◽  
Theory Model ◽  
Service Organizations ◽  
Program Structure ◽  
Program Goal ◽  
Goal Ambiguity ◽  
Quantitative Accuracy ◽  
Nonprofit Human Service Organizations ◽  
Logical Errors

This study presents an alternative to outcome management based on accountability by analyzing the ambiguity of nonprofit human service organizations’ program goals and program structures. A total of 761 programs were chosen from the 2010–2020 annual plans of P Rehabilitation Center for analysis. The program goals were analyzed according to quantitative accuracy and outcome attainability standards and the program structures were analyzed using the program theory model. Human service organizations need to have a logical program structure according to the program goal, and it is necessary to minimize logical errors in the program structure.

scholarly journals Final Lines of Defense: Explaining Policy Advocacy by Immigrant-Serving Organizations

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Maria Apolonia Calderon ◽  
Daniel E. Chand ◽  
Daniel P. Hawes
Keyword(s):  
Human Service ◽  
Nationwide Survey ◽  
Human Service Organizations ◽  
Service Organizations ◽  
Policy Advocacy ◽  
Law Enforcement Agencies ◽  
Chief Executives ◽  
Local Law Enforcement ◽  
Nonprofit Human Service Organizations ◽  
Nonprofit Advocacy

Abstract Nonprofit scholars have developed a rich literature on nonprofit advocacy. While the literature is rich, however, gaps remain in our collective knowledge, especially regarding specific sectors of nonprofit human service organizations. Here, we apply existing theory on advocacy by human service organizations to an important subset of the nonprofit community, that being immigrant-serving organizations (ISOs). Most prior research on nonprofit advocacy has not focused on politically polarized issues, such as contemporary immigration policy. Using a nationwide survey of ISOs, we find that unlike other types of human service organizations, the majority of ISOs do engage in at least some forms of policy advocacy. However, those that report using the H-election status on their Form 990s are significantly more likely to engage in advocacy and do so to a wide variety of policymakers, including legislators, chief executives, and even local law enforcement agencies. H-election groups are also more likely to perceive their advocacy activities as effective. These findings add to the evolving knowledge on when and how human service groups seek policy change for marginalized groups.

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