Human Factors in System Development: Project Team Approaches & Recommendations

1983 ◽  
Vol 27 (12) ◽  
pp. 974-978
Author(s):  
Eugene H. Ross

Approaches to large scale Electronic Data Processing (EDP) projects can vary considerably from one organization to the next. Success of the project depends to a large degree, upon the effectiveness of the philosophy and of the approach taken by one organization. The present paper reviews the philosophy and methods used by an AT&T project team to complete a successful multi-million dollar EDP project. The paper shows the importance of and the role played by the Human Factors Engineer on this project.

1983 ◽  
Vol 27 (13) ◽  
pp. 1027-1030
Author(s):  
Joseph J. Limanowski

The present paper provides a brief history of Electronic Data Processing Systems and their supporting user documentation. The problems inherent to paper documentation are highlighted. Techniques employed to improve on-line reject messages in addition to the development of an online user documentation system are discussed. Future challenges facing the human factors specialist involved in development of on-line documentation are outlined.


1984 ◽  
Vol 28 (4) ◽  
pp. 344-347
Author(s):  
Eugene H. Ross

A project team involved in large scale computer system development usually has a prescribed or traditional approach to guide them in accomplishing their task. This approach is influenced by system development standards. There are situations though, where business requirements dictate the need to revise the approach. The present paper addresses both the traditional and non-traditional methods of approach for the large scale computer project. It also describes the key role the human factors specialist plays in either approach.


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